Sales Consultant - Heathrow T3

Paul Smith is one of Britain’s leading independent design companies, driven by a spirit of curiosity, playfulness, adaptability and passion. These values shape every aspect of the brand, whether it’s a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, ‘classic with a twist’ remains the guiding principle of the company. Happily positioned between high fashion and formal wear, while taking reference from both, Paul Smith has always been proud to stand apart.

We are looking for a Part Time Sales Consultant to join our Heathrow team.
The successful candidate will be required to work early shifts, 4hours per day, Monday to Friday.

Opened in 2002, our Terminal 3 location at Heathrow Airport was the first airport store launched by Paul Smith, marking an important milestone in the brand’s expansion. Alongside a carefully curated selection of fashion pieces, the store is distinguished by its striking interior design, including a room with walls covered in one-penny coins.

As a Paul Smith Brand Ambassador, you will deliver an exceptional customer experience through confident storytelling, genuine connection, and a playful spirit. You’ll bring energy to the shop floor, build lasting client relationships, and embody our Brand Values every day.

• Deliver the Paul Smith sales ceremony: greet, discover, propose, close, and follow up.
• Build authentic relationships through curiosity and attentive listening.
• Bring collections and collaborations to life through engaging storytelling.
• Create memorable, above-and-beyond experiences that drive loyalty and repeat business.
• Meet and exceed personal sales targets, contributing to overall store performance.
• Take ownership of stock processes, including deliveries, transfers, and returns.
• Maintain impeccable visual merchandising standards and housekeeping.
• Use in-store technology confidently to enhance the client journey.

• Passionate about style, culture, and the Paul Smith brand.
• Naturally curious, with an interest in fashion, music, art, and design.
• Adaptable and confident in a dynamic retail environment.
• Playful yet professional, with individual flair.
• Motivated, collaborative, and commercially driven.
• Reliable, approachable, and proactive.

We offer a comprehensive benefits package to support your lifestyle and wellbeing, which includes a generous Commission Scheme, partially subsidised parking, a 60% staff discount and a seasonal clothing allowance. You’ll also enjoy 33 days’ annual leavewith the option to buy or sell holiday days, wellbeing support andotherperks to keep you motivated and inspired.

find out more about our company culture
and the full list of
benefits we can offer you.

At Paul Smith, we celebrate and encourage applications from all walks of life into our growing workforce. We are committed to empowering people from any background, belief system, or ethnicity, offering an inclusive environment where talent is recognised and valued.

Shortlisting will begin upon release of the advert. Early applications are encouraged.