Customer Assistant - Operations - Hackney

Work Pattern

• Sunday 18:00-22:00
• Wednesday 19:00-23:00
• Thursday 19:00-23:00
• Friday 19:00-23:00
• Saturday 19:00-23:00

This job role involves working late nights and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility – You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Digital confidence – You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Team player – You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Adaptability – From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.