Valentino Deputy Business Manager, Selfridges

Valentino Beauty Deputy Business Manager

Embrace your power. At Valentino Beauty, we believe that beauty is a celebration of individuality, a canvas for expressing your dreams and rewriting the rules.

We empower every individual to embrace their unique story and boldly express their authentic self.

Driven by a passion for couture, colour, and celebrating diverse perspectives, we offer a world of vibrant products and transformative experiences, inviting everyone to join our community of dreamers.

Join us in shaping the future of beauty, where inclusivity and self-expression reign supreme, and become a part of a brand that celebrates the individuality of every person.

• A Beauty Guru:
  You're passionate about all things beauty and love sharing your expertise with your teams and customers! You're a pro at giving personalized advice and helping people find the perfect products that make them feel empowered.
• A Connection Creator:
  You're a natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique style, and helping them create a beauty routine that expresses who they are.
• A Growth Champion:
  You're passionate about coaching and developing others. You see the potential in everyone and empower your team to achieve amazing things.
• A Trendsetter:
  Being active on social media, you're always on top of the latest beauty and wellness trends. You know how to connect with people both online and in person, being able to build a community around your passion for beauty.
• A Go-Getter:
  You're driven, ambitious, and love a challenge. You're excited to create innovative in-store experiences and achieve amazing results through your team.
• A Brand Ambassador:
  You're a true believer in the Valentino mission and values. You're passionate about our iconic brand and can't wait to represent them.

• Supporting Team Onboarding and Training:
  Assist the Business Manager in onboarding new team members, delivering job coaching, and supporting their ongoing development.
• Performance Monitoring:
  Assist the Business Manager in tracking team performance and identifying areas for improvement.
• Performance Feedback Support:
  Provide feedback to team members on performance, under the guidance of the Business Manager, focusing on coaching and development opportunities.

• Embodying Brand Excellence:
  Act as a Valentino brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards.
• Product Expertise and Storytelling:
  Confidently demonstrate products, immerse customers into Valentino’s heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
• Deliver the Valentino Service
  
  Experience:
  
  Ensure that the team are delivering the Valentino service model, delivering exceptional customer service and experiences.

• Exceeding Sales Targets:
  Contribute to the development and execution of plans to achieve retail targets and KPIs. Identify and communicate potential risks and opportunities to the Team Manager.
• Creating and Executing Engaging Events:
  Support the planning and execution of engaging events and animations that drive customer excitement for Valentino Beauty.
• Developing New Business:
  Contribute creative ideas to generate new business and support the implementation of innovative strategies.
• Building Client Relationships:
  Actively build and maintain relationships with key customers, contributing to the growth of the VIP customer base.

• Teamwork and Training:
  Actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
• Administrative Responsibilities:
  Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
• Maintaining Counter Standards:
  Uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.