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Sales Associate

Job in London, Greater London, W1B, England, UK
Listing for: Fortnum & Mason
Full Time position
Listed on 2026-08-01
Job specializations:
  • Retail
    Retail Sales, Retail Associate/ Customer Service, Customer Service Rep, Merchandising
Job Description & How to Apply Below
Sales Associate - Charcuterie (37.5h) - London Join the Fortnum & Mason Charcuterie Team! Nestled within our iconic Piccadilly store, our Charcuterie Counter celebrates the finest cured meats, p t s, terrines, and speciality foods from Britain and beyond. It's a destination for food lovers seeking exceptional quality and expert advice. As a Charcuterie Sales Associate, you'll combine a passion for premium food with a flair for customer service, helping customers discover new flavours while delivering the warm, personal experience that makes Fortnum & Mason unique.

Why Work For Us:
Competitive hourly rate  paid overtime Discretionary annual bonus (up to 5% of salary) Up to 40% store and restaurant discounts Subsidised staff restaurant using Fortnum's ingredients 28 days holiday  a day off for your birthday and 5 extra wellbeing days off Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years What You'll Do:
Curate and display a diverse range of charcuterie items including Spanish meats and Iberico hams Provide a personalised, luxury experience for our customers Lead charcuterie tastings and provide expert advice and recommendations to customers

What We're Looking For:

Experience in a fast paced environment in a similar role in food (working with meats beneficial but not essential) Proven ability to deliver excellent customer service A friendly warm approach with great people skills Flexibility to work various shifts, including weekends Outstanding communication skills This is a great opportunity to demonstrate a genuine passion in delivering a memorable experience to all our customers, as well as developing your skillset within a luxury setting.

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Position Requirements
10+ Years work experience
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