Trainee Optical Assistant

Trainee Pre-screener - Richmond

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Pre-screener role could be perfect for you.

As a Trainee Pre-screener, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

We have a wonderful team dedicated people in our store ready and waiting for you to meet.

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

• Salary up to £12.91 (experience dependent)
• 28 days annual leave plus your birthday off
• Full time - 40 hours per week including weekend working
• No late nights
• Pension contribution
• Specsavers Perks – our discounted benefits scheme
• Annual subscription to the “Headspace” app
• WeCare – UK confidential employee helpline
• Support with IP, other higher accreditations and Pathway
• Regular team events and team building evenings

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Pre-screener. These include:

• Passion for providing excellent customer service and making customers’ lives easier
• Great teamwork
• A good initiative
• Confidence in using IT systems
• Excellent communication and listening skills
• Prepared to step out of your comfort zone and try something new
• Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless)

Some of the responsibilities of this role include:

• Welcoming customers into store
• Booking in eye tests
• Pre-screening patients
• Taking phone call

Previous experience in a fast-paced customer service environment