Omni Retail Experience Architect
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-08-08
Listing for:
LVMH Group
Full Time
position Listed on 2026-08-08
Job specializations:
-
Retail
Retail & Store Manager, Customer Service Rep, Retail Sales
Job Description & How to Apply Below
SEPHORA UK, part of the LVMH family, seeks an Omni Retail Services & Experience Executive to shape customer experience across the UK retail estate. You’ll coordinate programmes, analyse performance and support service excellence, digital adoption and engagement with store teams and cross-functional partners.
Based in London with frequent UK store travel, you’ll manage multiple initiatives, report on KPIs, and help drive improvements in customer journeys and in-store experiences while
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