Training Coordinator

Our founders, David and Tracy, have a pioneering vision to transform skincare through innovation, education and professional partnerships. This has led to long-lasting results for consumers and continued success for skincare professionals as well as brand partners worldwide.

We are redefining the conversation around ageing-moving away past perceptions and towards confidence, vitality, and long-term skin health at every stage of life.

We innovate. We inform. We inspire.

Advanced Nutrition Programme™ Skin Clear Biome has been awarded as the winner of Best Probiotic Supplement by Harper's Bazaar.

Tatler titles Environ Focus Care Moisture+ HA Hydrating Serum as'Best Green Packaging'

et al. Winner Intelligent Skin Radiant Foundation

• Manage all aspects of training course bookings, including processing registrations, cancellations, transfers, and amendments.
• Act as the first point of contact for education-related enquiries via telephone and email, delivering exceptional customer service.
• Respond to client queries relating to training programmes, course availability, and educational services.
• Maintain accurate training booking records and update internal systems with course attendance and delegate information.
• Coordinate and distribute weekly training reminder and confirmation communications to delegates.
• Chase outstanding training payments, ensuring timely resolution and accurate records.

• A genuine interest in working with and helping customers
• Computer literate:
  Word, Excel and Outlook
• Excellent attention to detail
• Highly organised, flexible and able to multi-task
• Possess excellent communication skills
• Highly motivated
• The ability to prioritise work loads
• The ability to handle situations in a patient, calm and effective way
• You will be a friendly hardworking person with a great personality

We believe in rewarding our people and helping them thrive- both inside and outside of work. Here's what you can look forward to:

• 25 days' annual leave
  , increasing with length of service
• Three additional days off over the festive period
• Monthly product allowance plus generous staff discounts
• Access to a range of corporate discounts
• Free annual eye test at Specsavers
• Cycle to Work scheme to support a healthier commute
• Refer a friend scheme - earn rewards for bringing great people into the business
• Season Ticket loan to ease travel costs
• Fantastic career progression opportunities with plenty of room to grow and move within the company

We are committed to creating a work environment that doesn't discriminate against age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.