Regional Sales Manager - North West

Position: Regional Sales Manager - North West (Full-time)
Regional Retail Sales Manager – North West Highly competitive salary plus quarterly on-target bonus of 15% if sales targets achieved (with quarterly stretch target bonus of 40%) and other excellent benefits

The regional manager for retail stores is a visionary leader responsible for driving exceptional sales revenue across the North West area. With a proven track record of delivering results and sustained success, this role requires a dynamic individual with a passion for building and coaching high-performing teams and implementing innovative strategies. To be considered for this position, you must have an extensive retail background within a leading brand.

We are looking for a sales champion with a focus on world-class service delivery, who thrives in a fast-paced retail environment,  and who enjoys working as part of a team.

This role is field-based, so you’d have to be comfortable and happy to commute across all of North West, the geography of the store  the UK, we are very proud to have been recognised in the Sunday Times ‘Best Places to Work 2023’, one of only 11 in the ‘very large’ employers category.

What to expect from the role

The regional manager for retail stores will build, coach and lead high performing teams and strategically drive exceptional sales and profitability within Pandora owned and operated stores whilst retaining a customer-centric ‘best in class’ approach at all times. Global and local brand standards must be executed consistently, commercially and efficiently. The regional manager will be responsible for building strong partnerships with key stakeholders and implement innovative strategies in order to sustainably maximize the people, product & operational opportunities within the region.

Key responsibilities:

People Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising

Promote an inclusive and diverse culture in line with the Pandora Brand Values Champion a positive and flexible work culture, promoting continuous improvement and effective change

Develop and invest in talent to create a robust internal talent pipeline and succession plan Performance and standards

Successfully drive sales performance to achieve and exceed sales targets and store KPIs for the nominated territory

Coach and lead store managers and teams to maximise sales & profitability and to deliver high standards of operational execution

Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores

Partnerships, training and communication

Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales

Partner with the ‘Sales Training’ team to develop training programmes to deliver sustainable business results

Facilitate face-to-face trainings and workshops for store teams

Process, analysis and administration

Analyse business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate

Understand industry standards and benchmarks and seek innovative ideas to ensure Pandora is a market leader in service and operational standards

Manage payroll in line with business expectations

The successful candidate

Extensive store management experience within a large organisation, running a high profile region with a high turnover

Proven track record of successfully delivering in a similar multi-site field management role (e.g. Multi-Site Manager, Area Manager, District Manager)
A customer-centric and service-focused team leader with a target-driven and sales-focused mentalityA strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIsAbility to prioritize and work under time pressure, displaying pace and energy

An inspiring leader, coach and mentor with excellent people development skills

High level of business acumen and experience with strategic planning

Data…