Experienced Trade Counter Assistant

Position: Trade Counter Assistant

Salary: Up to £35,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA
* NO WEEKENDS!

Location: Williams, Bedfont Industrial Park North, Challenge Road, Ashford TW15 1AX

*** Experience with in working within a plumbing and heating
merchants
, builders' merchants or on the tools in the plumbing and heating trade is
essential
for this role ***

If you're interested in working for a company that's been listed for 5 years running on the ‘
Top 100 Best Companies to Work For
’, then keep reading...

Here at Williams
, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Bedfont!

This is a varied, hands-on role where no two days are the same. You’ll primarily be serving customers on the trade counter and over the phone, providing helpful advice and excellent service. From time to time, you’ll also support with warehouse duties and assist with local deliveries. An understanding of plumbing and heating products is expected, as you’ll be helping customers find the right products for their needs.

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.

• Warehouse maintenance, including stock rotation and general housekeeping.

• Accurately picking orders in preparation for delivery.

• Receiving, checking and storing incoming goods.

• Assisting with the general upkeep of the branch.

• Carrying out deliveries in the local area.

• Processing quotes.

Ideally, you are:

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (essential).

• An enthusiastic team player wanting to make a positive contribution.

• Keen to support the team with a flexible approach to daily tasks.

• Passionate about delivering excellent customer service.

• Ambitious to progress and keen to learn.

• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.

• Training and development opportunities specific to you.

• Discounted shopping platform & gym membership.

• Private medical insurance for the whole family.

• 24/7 Employee Assistance Programme.

• Car leasing & cycle-to-work schemes.

• Company discount on our products.

• Contributory pension scheme.

• Life Assurance.