Forecasting Analyst; Omnichannel

At SEPHORA UK, beauty isn’t just what we sell - it’s who we are. It’s the freedom to express yourself, the thrill of discovering something new, and the power of belonging to a community that celebrates every identity. From our beginnings in France to becoming part of the LVMH family, we’ve always pushed boundaries through creativity, innovation, and inclusivity.

Today, as we continue our exciting expansion across the UK, we’re looking for passionate, driven individuals to help shape the future of prestige beauty in one of the world’s most dynamic retail markets.

We’re looking for an Omnichannel Forecasting Analyst to join our Revenue Growth Management (RGM) team on a Fixed Term contract until April 2027. If you love diving into data, shaping commercial strategy, and bringing clarity to a fast‑moving omnichannel environment, this role offers the chance to make a real impact.

You’ll be the driving force behind our sales and margin forecasting across Retail and E‑Commerce, delivering highly accurate, insight‑led predictions that guide our trading, financial planning and operational decision‑making. Working closely with cross‑functional partners – including Omni Trading, Category Management, E‑Commerce, Retail, Finance, Supply Chain and Demand Planning – you’ll help shape trading strategies, influence leadership decisions, and bring a 360° view of performance across channels.

If you’re analytically sharp, commercially minded, curious, and excited by the challenge of working in an innovative beauty business redefining omnichannel retail, this is the role for you.

You’ll lead forecasting across the full commercial landscape, including:

• Building top‑line sales forecasts by store for Retail, partnering closely with Retail, Omni Trading and Category teams to incorporate traffic, conversion and average basket expectations.
• Forecasting SEPHORA Collection performance by store and channel, including top‑line sales and MOB ambitions, in collaboration with the Senior Category Manager.
• Creating detailed E‑Commerce forecasts by day, week, month and full‑year outlook, aligned with E‑Commerce, Omni Trading and Category Management.
• Translating online sales into operational order forecasts, enabling Supply Chain to plan labour and capacity effectively.
• Owning and presenting the monthly forecasting meeting to senior leadership, outlining sales and margin expectations, key risks, opportunities and required decisions.
• Conducting deep‑dive ad‑hoc analysis to surface insights, commercial opportunities and strategic recommendations.
• Leading margin forecasting by channel, providing guidance on promotional strategy, loyalty offers, redemptions and code usage to ensure margin targets are achieved while maintaining sales momentum.
• Partnering with BI to drive a holistic view of campaign performance and optimise trading activity across channels.
• Working closely with Finance on sales and margin alignment for budget cycles, strategic planning and in‑year reforecasts (R1 & R2).

You’ll be a commercially minded, analytically strong and highly collaborative individual with the ability to turn complex data into clear, actionable insight. You will also bring:

• Proven experience in forecasting, merchandising or a similar commercial analytics role - ideally within an omni beauty retail environment.
• Excellent commercial acumen and a strong understanding of how KPIs drive performance.
• Comfort working with ambiguity and change in a fast‑paced trading environment.
• A proactive, self‑motivated approach with the confidence to lead projects and influence decisions.
• Outstanding organisational and prioritisation skills, with the ability to work to tight…