Supervisor, Retail

Become a Supervisor at Pro Cook O2 Store!

Are you passionate about customer service and ready to lead a dynamic team? Pro Cook, a renowned name in the cookware industry, is looking for a skilled Supervisor for our store in O2 This role offers a fantastic opportunity to enhance your leadership abilities while creating a delightful shopping experience for our customers.

This is a part time 20hrs per week position working Mon to Sun on a rota, based in our O2 Icon Store in the O2 in Greenwich, SE London, and will require the successful person to have experience as a keyholder or be willing to train as a keyholder.

• Lead, motivate, and train staff to excel in their roles.
• Monitor sales targets, providing support and guidance to the team.
• Assist in ordering and maintaining product inventory.
• Handle customer queries and resolve issues in a professional manner.
• Uphold store standards for cleanliness and presentation.

At Pro Cook, we support our staff with training and development opportunities, a positive work environment, and a chance to progress in your career.

We're proud of our strong values, supportive culture, and the benefits we offer our colleagues. At Pro Cook, we invest in your development and success and in return, we're looking for individuals who will bring energy, reliability, and a genuine commitment to delivering exceptional service every day. If you care about quality, teamwork, and growing with a dynamic brand, you'll fit right in.

• Previous experience in retail supervisory roles.
• Strong leadership qualities with the ability to inspire a team.
• Exceptional communication and interpersonal skills.
• Proactive and customer-oriented attitude.
• Ability to multitask and thrive in a fast-paced environment.
• Familiarity with POS systems and retail operations.
• Willingness to work flexible hours, including weekends.

• Salary is £15.17 per hour
• A delightful welcome bag awaits you, filled with our fantastic products for you to explore (worth £69).
• Bonus based on sales targets.
• Structured training to build product and sales skills.
• Be part of a fast-growing company.
• Enhanced Maternity, Paternity and Adoption Leave.
• Generous colleague discount - 40% + 5 friends and family discount cards of 30%.
• 2 x Annual paid volunteering days.
• Employee Assistance Programme.
• Friends and Family Referral Scheme.
• Pension Scheme.
• Annual leave is 6.6 weeks per holiday year, including Bank Holidays. You will benefit from additional holiday days on your 3rd, 4th, 5th and 10th year of service, to a maximum of 30 days (pro-rata for part-time colleagues).

Pro Cook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.

If you require any reasonable adjustments to support you through the application or interview process, please let us know. We're committed to making our recruitment process as inclusive and accessible as possible.

At Pro Cook, sustainability is at the heart of what we do.

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices.

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.