Store Manager - King's Cross

We're opening our brand new boutique in King's Cross and are currently building our team from scratch, a real opportunity to join the adventure from day one.

Retail and Skincare Expert

Location :
King's Cross Station, London

• Full-time Permanent Contract (39 hours/week) - 2 days off

Monday to Saturday from 10am to 6pm, and Sunday from noon to 6pm.

Weekend work is mandatory, with Sundays scheduled on a rotational basis within the team.

• Monthly commission based on turnover achieved
• Monthly bonus awarded for exceeding the monthly sales target by more than 5%.
• One weekend off per month (except in December)
• Day-off offered on the birthday date
• Immersive onboarding day with key meetings, targeted training and interactive workshops
• Extensive and ongoing training on products and facials
• 40% discount on products
• 5 sick days per calendar year after your probation period
• 28 days holiday inclusive of Bank Holidays
• Company pension scheme after qualifying period
• An ethical and committed company :
  We have been a Mission-Driven Company since 2023 and are now B Corp certified.

• Develop the store's performance through effective cash management and monitoring key performance indicators: sales, average basket size, conversion rate, collective goals, etc.
• Drive sales while maintaining impeccable customer service and store image
• Manage your team in line with Oh My Cream's values
• Oversee store operations (HR, stock, etc.) and ensure high-quality standards in terms of image (product presentation, merchandising, and cleanliness)
• Ensure compliance with processes
• Lead by example with the completion of these tasks:
• Personalized customer welcome
• Sales advice and customer loyalty
• Skin consultations
• Leading masterclasses and in-store events
• Performing expert and customized facial treatments with Dermalogica, Tata Harper, and Oh My Cream Skincare.
• Preparing treatment rooms : setting up beds, cleaning/disinfecting between treatments
• Receiving and organizing restocks (2 deliveries per week)
• Regular store inventory management
• Ordering supplies (office materials, beauty consumables)
• Store maintenance

• Love the world of beauty, especially clean beauty? That's already a (huge) plus !
• Enjoy hands-on work and have a passion for the beauty industry ?
• We're looking for more than just a typical profile - we want a true personality who's versatile, proactive, and loves challenges
• Previous retail management experience is a must !
• A beauty diploma is a + !
• You are meticulous, organized, dynamic, and always wear a smile.

If this sounds like you, you are perfect for our team !

Oh My Cream is committed to inclusive recruitment, ensuring equal treatment of all candidates and offering the same opportunities to talents from all backgrounds.

• 1. In-person or video interview with our Recruitment Officer
• 2. In-person interview with our Area Manager and/or Store Manager