Luxury Sales Consultant

Luxury Sales consultant

Holborn

Up to £32,000

Quarterly bonuses

Role Overview :

Our client, a well-established and renowned business, is seeking an experienced Luxury Sales Consultant/Goods Appraiser to join their team. This role involves appraising luxury goods, retail sales, and providing exceptional customer service in a prestigious environment. If you are passionate about high-end goods, this is an excellent opportunity to contribute to busy and respected team.

Benefits Include:

Competitive salary package.
Opportunities for career development in the luxury retail sector
Training to deepen expertise in luxury goods appraisal and sales
A prestigious work environment in sought-after locations
Professional development: courses and certification such as JET 1, GIA, specialised training (NPA training and certification)
Staff discount
Long service awards (5 & 10 years) extra staff discount and £100/£200 voucher
Annual Leave - 28 days (incl Bank Holidays) increasing by one day each year of service up to 33 days max.

Key Responsibilities:

Provide excellent customer service to ensure a superior client experience
Appraise various luxury items, including jewellery, watches, and handbags
Facilitate the retail sales of high-end goods such as diamond jewellery, prestigious watches, and luxury handbags
Respond promptly to customer inquiries via email, telephone, or in-person interactions
Stay informed about market trends in pawnbroking and luxury goods, and monitor competitor activity
Promote the organisation locally to enhance brand visibility and customer engagement
Serve as a Brand Ambassador, ensuring adherence to brand standards and maintaining a polished image
Achieve sales and appraisal targets set by Senior Management Experience Required for This Role:

Previous experience in the luxury or high-end goods sector
Previous pawnbroker experience
Proven customer service skills, with the ability to engage with discerning clientele
Strong numeracy and literacy skills to support accurate appraisals and sales transactions
Confidence in working towards sales targets and driving performance
Commercial awareness, with a deep understanding of market trends in luxury goods
If this role excites you, apply now to join a team that appreciates your passion for luxury goods and commitment to exceptional service! Please note this will include some weekend work due to the nature of the business