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Showroom Assistant

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Pooky
Full Time position
Listed on 2026-09-25
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales
Salary/Wage Range or Industry Benchmark: 25100 - 26858 GBP Yearly GBP 25100.00 26858.00 YEAR
Job Description & How to Apply Below
Position: Showroom Assistant – Full Time
Location: Greater London

Showroom Assistant x 2

Location:

Chelsea, London
Salary: £25,100–£26,858 per annum

Hours:

34.25 hours per week
We have two full-time Showroom Assistant positions available, with the following working patterns:
Option 1
 
* Wednesday & Thursday: 9:00am–6:00pm
 
* Friday: 9:00am–5:00pm
 
* Saturday: 10:00am–5:00pm
 
* Sunday: 11:00am–4:00pm
OR
Option 2
 
* Monday & Thursday: 9:00am–6:00pm
 
* Friday: 9:00am–5:00pm
 
* Saturday: 10:00am–5:00pm
 
* Sunday: 11:00am–4:00pm
Main

Purpose:

To ensure that our customers, trade and non-trade, are treated to an exceptional experience ensuring they are always looked after and supported in their purchasing decisions.
Showroom Assistant Responsibilities:
Customer Service
 
* Provide exceptional service to customers in the showroom, on the telephone and via email, delivering on our reputation for quality
 
* Extend in-showroom hospitality
 
* Build relationships with customers to fully identify their needs and allow us to provi de a comprehensive service
 
* Use product knowledge to provide recommendations and help customers find the best product for their needs
 
* Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
Housekeeping
 
* Unload deliveries and ensure stock is distributed throughout the store.
 
* Keep our store organised and safe, in line with company standards (e.g. dusted fixtures and products, well stocked shelves, straight lampshades and working bulbs).
 
* Make sure all products are labelled and prices are all correct.
General
 
* Assisting with customer service (emails and phones) where required.
The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.
Skills
 
* Excellent customer service
 
* Good communication skills in written and verbal (English)
 
* Active listening
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