Head of Commercial, EU - FTC

About Charlotte Tilbury Beauty

Founded in 2013 byworld‑renowned makeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience
-from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growing innovation centres across APAC. Every region brings its own sparkle,culture and community, creating the unmistakable magic of Team Tilbury.

We’rebold.

We’redisruptive.

We’repowered by creativity,innovationandindustry‑leading tech. And as we continue to break records across countries,channels and categories,we’relooking for extraordinary talent to join us.

We're looking for an ambitious Head of Commercial to join our expanding EU commercial team. You will be responsible for leading a team as well as nurturing, and establishing strategic partnerships with our retail partners, identifying new commercial opportunities to effortlessly bring the Tilbury magic to life in store and online.
You'll have a limitless mindset and proven experience working as a Head of Commercial or similar level. You will be highly numerate, a team leader, target-driven, commercially savvy, keen to find creative solutions to challenges and passionate about working in the beauty industry!
Please note this is a 12 month fixed-term contract
. This role will be based in our London Head Office, we work a hybrid model with 3 days in the office and 2 days can be WFH.

• Lead, coach and inspire a team of highly passionate and engaged SNAMs, NAMs & NAEs, that lead our EU department store & speciality business.
• Coach and motivate your team to achieve and exceed their objectives and targets, installing commercial excellence.
• Establish and maintain amazing & collaborative relationships with retail partners at all levels including Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure
• Conduct successful commercial negotiations and contract management including terms, pricing, distribution, space and location, in-store visibility and beyond. Insert yourself as a senior escalation contact to all relevant retail partners
• Ensure a top-line and detailed understanding of retail context, category and individual store performance to identify retail opportunities and strategic needs
• Build and deliver against a retail sales target (within budget expectations), with the engagement and alignment of the Marketing & Retail teams. Deliver strategic plans to maintain and drive #1 ranking across the European estate!
• Retain agility to react to retail trends and maximise opportunities across retailers. Monitor, manage, and optimise sales performance
• Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Sales Operations
• Own all net sales forecasting for defined retailers, meeting all financial deadlines and budget submissions, flagging risks and opportunities in a timely and quantified manner. Manage each account P&L, balancing investment with top-line…