Assistant Retail Manager - Highbury

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, buildingawarenessand engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference.

We'relooking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive ina collaborative workplace and enjoy helping people,we'dlove to hear from you.

As an Assistant Retail Manager,you willjoin an incredible team andsupportthemto encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

You willbe responsible for:

Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.

Merchandising awarenessandmaking sure you are keeping up to date with trends and competition.

Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.

Customer engagement and leadingby coaching volunteers and staffto have great conversations with every customer on" Rounding up"their purchase, making an "add donation"for our charity and signing up for our loyalty scheme.

Engaging with the community to drive repeat custom, stock donation,volunteerrecruitmentandcommunityinvolvement.

Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following

Marie Curie procedures and guidelines.

In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Previous retail experience,preferably in fashion/clothing.

Experience of cash handling and financial management procedures(including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,

Ability to work well both independently and as part of a team.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

Experience in managing and motivating volunteers is desirable.

Salary:£12.71 per hour plus benefits plus LA if applicable

Hours per week:
We have part time and full time roles available and can be flexible with the weekly hours

Closing date:9th October We are reviewing applications as they are received, so we encourage you to apply early.

In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

25 days annual leave (exclusive of Bank Holidays)

Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)

Loan schemes for bikes; computers and season tickets

Continuous professional development opportunities

Industry-leading training programmes

Wellbeing and Employee Assistance Programmes

Enhanced bereavement, family friendly and sickness benefits

Access to Blue Light Card membership

Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers…