Keyholder Part Time - Hackett Gunwarf Quays

You involve yourself in everything you do, you take care of every tiny detail. If this sounds like you
we are waiting to hear from you
. We are splendid at creating teams and helping them develop in a distinguished way.

We wake up the British spirit with everything we do andwe count on you to continue
growing and improving
.
We create an experience, smile!

Youhave found Hackett.

Support the Store Manager to maximise sales and profitability of the store through motivating the team to provide effective customer service.

• Resolve customer inquiries and exceed store expectations.
• Supervise transactions at the cash register to ensure accuracy and efficiency.
• Supervise the team and prioritise all responsibilities to ensure that customer service has priority at all times.
• Establish sales objectives and provide feedback to the relevant sales personnel.

• Communicate the sale objectives to the team.
• Promote and support sales activities.
• Identify, analyse and propose any area of sales development.

• Control billings and stock losses within budgets to maximise profits.
• Understand theKPIsof the store and take measures to improve them.

• Maintain the organisation of the store and the visuals according to the image of the company.
• Ensure that the store and warehouse are in order.

• Motivate the team to achieve results.
• Resolve conflicts with team membersin an efficient manner.
• Identify training needs and supervise staff training.
• Conduct information sessions and staff meetings.

• Comply with the company's clothing policy.
• Develop and maintain good working relationships with all colleagues.
• Guarantee that the store operates in accordance with current health and safety regulations.

• Open and close the store when necessary.
• Administrative management.