Retail Shop Manager; Hammersmith

Endless pre-loved items. Acrucialsource of fundraising. A store that runs your way.

Retail Store Manager

£28,586 - £32,749 per annum+ benefits

Reports to: Area manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Hammersmith shop

External Closing date: 4 October 2026 23:55

Internal: In line with organisational policy this role will remain open for internal applications until: 4 October 2026 23:55

Please note:
You must be eligible to work in the UK to apply for this vacancy. Cancer Research UKis not able tooffer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That’s why we’re looking for someone talented, someone who shares our vision, someone like you.

We’re looking for a motivating Store Manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, inspiring your team to maximise sales and fundraising opportunities in a thriving and high-profile location. Situated close to the River Thames, this store benefits from a constant flow of local residents, commuters, tourists, and visitors, making it an exciting environment in which to drive engagement and support for our cause.

Located within a major retail and commercial hub and surrounded by vibrant public spaces, cafés, attractions, and leisure destinations, your shop will be at the heart of a dynamic community. It will be a place where people connect with our mission, learn more about our work, and see first‑hand the impact their support has in helping us beat cancer. You’ll also be surrounded by people who are as dedicated to beating cancer as you are, working together to make the most of the unique opportunities that this busy and diverse trading environment provides.

• Guiding,inspiring and engaging a team of paid staff and volunteers. This includes recruitment,retention and development of a diverse shop team.

• Taking ownership and responsibilityforcommercial running of your store including display and merchandising, stock management,maintainingshop standards,store layout,salesand income.

• Leading by example and providing excellent customer and supporter service.

• Maximising profit through effective cost control and sales.

• Creating relationships with your local community and Cancer Research UK colleagues.

• Organising and running creative fundraising events for your storeto achieve fundraising targets.

• Maintaining compliance with health and safety, safeguarding, security,administration and HR policies.

• There will be a varied amount of manual handling and physical activityrequiredwithin the day-to-day duties of the role.

• Experience of managing and inspiring adiverse team of people.

• Comfort working within targets and motivating others to achieve those targets.

• The ability to multi-task in a lively environment.

• Working knowledge of what makes great customer service.

• Commercial awareness.

• Knowledge of high street fashion retail.

• Adaptability in changing situations, including being able to work effectively independently.

• An awareness of the price, value and worth of items.

• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, wedon’tforget that you have a life outside of work too.

We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools,policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance,…