Store Manager, Retail & Store Manager
Listed on 2026-10-22
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Retail
Retail & Store Manager, Retail Sales
Boring? Expensive? Dull?
Jimmy Fairly
was born, not with a want but a need to revolutionise the optical industry. Founded in 2010 by Antonin Chartier, a 23-year old psychology student with a passion for entrepreneurship. Chartier’s concept was simple: quality glasses, fair prices and a positive social impact.
Over a decade later, little has changed. Now with over 100 stores across Europe and UK,
Jimmy Fairly
is successfully bringing back great style and a smile to the optical world. Great style by dropping on-trend designs every 6 weeks, with a short-circuit manufacturing process that does not compromise on quality or our planet. A smile with a customer-centric approach, from the moment a customer enters a Jimmy store, to having their eyes tested by our expert optometrists and seeking help from our exceptional after-care team.
Better everyday!
Since day 1, we have partnered with Restoring Vision, the international charity committed to ending the global vision crisis. Find out more at and on Instagram @jimmy fairly.
We are looking for new talents to be part of this amazing adventure. Are you ready to join a bouncy, cohesive and passionate team to challenge the status quo?
Own your future, Jimmy will invest in you!
- We'lldevelop you on all retail aspects
- We'll give you full optical training with our expert Optometrists
- We'll help you build your career development plan to grow your skills for your current role and prepare you for the next
We are looking for someone who is self driven, attentive to details, reliable, full of energy, approachable with extensive knowledge of fashion and trends of the season and an expert leader in engaging and styling clients.
As a Store Manager, you are in charge of maximising store targets, retail excellence, ensuring your team is motivated in providing an optimal and personalised customer service while complying with Jimmy Fairly procedures and standards.
You will build a store environment that nurtures creativity and employees development.
The Role:Every day is different at Jimmy Fairly, however your key responsibilities will include:
Customer experience- It is essential for you to be a great brand ambassador and embrace the brand Selling Ceremony
- You will develop your team to provide an amazing in-store customer experience using the Optometrist’s recommendations to build perfect product solutions for the customer
- Be able to build customer loyalty, understand customer relationship management
- Lead your team towards success through training & coaching in order to exceed the store objectives and KPIs
- You will monitor the store targets & KPIs, individual sales KPIs of your team members
- Monitor and record the shop floor activity and send regular updates to the Head of Retail
- Analyse the commercial aspects of your store and identify new methods to increase turnover & KPIs
- You are constantly present on the shop floor and fully available to look after customers needs
- Be able to communicate efficiently and effectively
- Be knowledgeable of the collection and the brand iconic pieces
- Fully proficient on operating till system, payments and fraudulent transactions
- Follow company policy and procedures
- Create rotas that meet local needs within JF rules and the availability of your team
- Adjust your staffing levels and the rota to match the pattern of turnover throughout the week / month / year
- Anticipate and manage staff holidays to ensure good shop floor cover and respecting the business calendar
- Fully proficient with all operational aspects and procedures, and proactive to learn new processes
- Manage the loss prevention procedure, perform regular inventories and communicate any discrepancies
- Pay attention to the security of the team and customers, by…
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