In-Store VM Specialist - Harrods

Supports the execution of visual merchandising activities within the store, ensuring consistency with brand standards and excellence in product presentation. Contributes to enhancing client experience and business performance through precise and impactful visual execution.

Job responsibilities

Brand & Desirability Experience — Powered by Brand Sensitivity, Product Knowledge, Building Desirability

• Drives brand expression through high-impact visual merchandising, ensuring consistency with Loro Piana identity.
• Translates collections, craftsmanship and storytelling into inspiring in-store visual experiences.
• Ensures excellence in product presentation, enhancing desirability and brand perception.
• Contributes to creating a refined and aspirational store environment.

Business & Operational Impact — Powered by Business Acumen, Operational Excellence, Impact Driven

• Drives store performance through optimization of product display and visual strategy.
• Analyzes product performance and adjusts visual merchandising to maximize sales opportunities.
• Supports commercial priorities by aligning visual execution with business needs.
• Ensures timely implementation of visual changes, launches and commercial activations.

Client & Relationship Excellence — Powered by Customer Relationship Management, Stakeholder Management, Relationship Building

• Enhances client experience through visually engaging and intuitive product presentation.
• Supports client journey by facilitating product discovery and store navigation.
• Ensures visual execution contributes to a seamless and immersive experience.

People Growth & Care — Powered by People Development, Caring Leadership

• Coaches and supports store team on visual standards and product presentation.
• Builds team awareness on the importance of visual merchandising for business performance.
• Promotes consistency and accountability in VM execution across the store.
• Acts as a role model for excellence in visual presentation

Visual Merchandising & Product Presentation Expertise

• Oversees product display, rotations and layout to ensure consistency and impact.
• Plans and executes visual setups for new collections, launches and events.
• Acts as the reference point for VM standards, tools and best practices.
• Collaborates with Store Management and HQ teams to ensure alignment and continuous improvement.

Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana &

C., the current company. Pietro’s nephew

Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world’s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicuña from the Andes,extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar.

The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company’s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.
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