Seasonal Retail Operations Assistant Retail; Seasonal Mobile

At Monica Vinader, we believe luxury should be empowering, long-lasting and responsibly made. Guided by integrity, craftsmanship and innovation, our goal is to elevate people’s lives by opening access to a more beautiful world.

From crafting consciously with recycled precious metals and ethically sourced materials, to designing enduring, versatile pieces made to be layered, loved and lived in every day, we are redefining what modern jewellery can be. We create jewellery that marks moments, tells stories and becomes part of who you are, all while making responsible luxury more accessible.

Our commitment to sustainability, innovation and positive impact continues to be recognised across the industry. We are proud to have received:

• Responsible Jewellery Brand, 2026 – Country & Town House
• Responsible Luxury Business of the Year, 2025 & 2026 – Positive Luxury
• Top 50 Inspiring Workplaces (UK & NI), 2024 – Inspiring Workplaces

With a global footprint across physical retail, e-commerce and trusted partners, we put our community at the heart of everything we do. Proudly female-founded and inclusive, we build meaningful relationships with the people who wear and love our jewellery.

We have all the makings of an iconic brand - beautiful products that are timeless and designed to last, service that exceeds our customers expectations, a passionate founder that cares deeply about doing what is right and a loyal and growing community who advocate for us.

The Seasonal Retail Operations Assistant role is an exciting opportunity to help keep our boutique running seamlessly through our busiest trading periods — processing deliveries and transfers, supporting repairs and engravings, and maintaining impeccable back-of-house and visual merchandising standards so the team can focus on our clients.

As a Seasonal Retail Operations Assistant, you are the engine room of the boutique during our busiest times of year. This is a behind-the-scenes, operations-focused role. Your day is all about precision, pace and pride in the details: you'll process incoming deliveries and stock transfers, support the smooth running of repairs and engravings, and keep back-of-house and the shop floor immaculate and on-brand.

By keeping everything organised, accurate and to standard, you free the boutique team to deliver an exceptional client experience.

• Receive, check and process incoming deliveries accurately and promptly, ensuring quantities and paperwork match
• Prepare, pack and dispatch inter-boutique stock transfers securely and on time, keeping accurate records throughout
• Support stock takes, cycle counts and stock management, helping maintain inventory accuracy across the boutique
• Ensure all product is handled with care, correctly labelled and stored to protect its quality and value

• Log, track and process client repairs, keeping clear records and ensuring items move through the workflow on time
• Prepare and support the delivery of engravings and personalisation services to MV quality standards
• Keep repair and engraving documentation accurate and up to date, flagging any delays or issues to the management team

• Keep back-of-house tidy, organised and running efficiently, with stock, online orders and supplies easy to locate
• Maintain visual merchandising to MV guidelines, replenishing product and ensuring displays are full, clean and on-brand
• Support boutique readiness for opening and close, and help maintain high standards of store maintenance and presentation
• Ensure the boutique…