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Retail Customer Service Manager – Betting Shop

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Entain Group
Part Time position
Listed on 2026-10-15
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Salary/Wage Range or Industry Benchmark: 15000 - 21000 GBP Yearly GBP 15000.00 21000.00 YEAR
Job Description & How to Apply Below

Entain Group is looking for a Retail Customer Service Manager to lead shop-level customer service, uphold standards, and drive customer satisfaction across our Ladbrokes & Coral betting shop network. You’ll report to the Shop Manager and be part of the Shop team delivering a high-quality experience for every visitor.

The role emphasizes cash handling, engagement with customers, and achieving targets while maintaining shop standards.

We are looking to fill the Retail Customer Service Manager (30h) – Betting Shop position at Entain Group in Greater London, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 15.000 - 21.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Retail Customer Service Manager (30h) – Betting Shop role in the description above.

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