Lead Brand Rep Covent Garden

Job Description:

Our Brand Representative Leads bring our store experience to life engaging customers with carerepresentingour brand authentically and helping create a welcoming environment for all. As a Brand Representative Lead you will drive sales and deliver an exciting fast and easy store experience byanticipatingcustomer needs engaging shoppers in a genuine way andshowcasingan individualized style that connects.

You will lead the Brand Representative team by example providing coaching on day-to-day tasks and customer service experiences when managers are unavailable.

Brand Representative Leads work schedule requirements are typically spread across 5 working days weekly.

Brand Representative Leadsare required towork most Saturdays and some Sundays and during the weeks of peak holiday.

What Youll Do :

• Customer Experience
  :
  
  Provide warm welcoming and attentive service to all customers. Anticipate needsinitiateconversation in a comfortable and natural way and offer product support and styling guidance across categories.

• Sales Floor Maintenance
  :
  
  Support product replenishment andmaintaina clean organized and visually consistent sales environment. This includes folding hanging sizing and ensuring presentation standards are met.

• Cash Wrap Operations
  :
  
  Accurately and efficiently process purchases returns and exchanges while ensuring a friendly and positive checkout experience.

• Online Orders
  :
  
  Create a seamless omni-channel experience by supporting Save the Sale orders fulfilling In-Store Pick-Up and packaging ship-from-store orders.

What it Takes

• Ability to create a welcoming and inclusive customer experience.

• Comfort working in a dynamic environment balancing customerengagementand operational tasks.

• Strong organizational skills and attention to detail.

• Reliability and commitment to consistent attendance.

What Youll Get

As an Abercrombie & Fitch Co. (A&F Co.) associateyoullbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple competitive and comprehensive benefits that align with our Companys culture and values but most importantly with you!

• Merchandise Discount

• Flexible Schedule

• Opportunities for Career Advancement

• Opportunity to Become a Brand Affiliate

• Training and Development

• A Global Team of People Wholl Celebrate you for Being YOU

Any joboffersfor this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs.

The company operates a family of brands including Abercrombie brands and Hollister brands each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America Europe Asia and the Middle East as well as the e-commerce sites and .

Learn more about A&F Co. by visiting our corporate website here.

See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.