More jobs:
Boutique Assistant, Harrods; Seasonal FTC)
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-10-18
Listing for:
Richemont
Full Time, Seasonal/Temporary, Contract
position Listed on 2026-10-18
Job specializations:
-
Retail
Office Administrator/ Coordinator, Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Job Description & How to Apply Below
Location: Greater London
JOB MISSION
As an Ambassador of the Maison, you will be responsible for the welcoming of clients, manages waiting time and ensures that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale and participates to daily boutique operations.
MAIN RESPONSIBILITIES
Client Welcoming and Waiting Time Management
- Upholds the Cartier image by always maintaining professional demeanour
- Provides a consistent excellent client experience by providing the highest degree of courtesy and professionalism
- Welcomes and greets the client upon arrival in the boutique and/or boutique area.
- Manage client waiting times, direct the clients towards a waiting area and ensures that the client is being taken care of by a member of the Hospitality team (if relevant).
- Provides information and storytelling about the Maison and the boutique
- Ensures the client flow is smooth within the boutique
Sales Assistance
- Coordinates between Sales Associates and Stock Admin/Cashier/Voituriers, etc.
- Gift wrapping and management of the packaging area
- Accompanies the clients to the door upon departure
- Assists with Care Service duties (bringing pieces, etc.) without handling with payments
Daily Boutique Operations
- Ensures the overall boutique environment is impeccable
- Respects all group, Maison and boutique policies, procedures and guidelines
- Support with stock inventories, price labelling
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Order boutique facilities (bags, drinks, edition material, office facilities, etc.)
JOB REQUIREMENTS
- Experience in client service role (within the luxury industry is preferred)
- Excellent communication and interpersonal skills
- Ability to take initiatives and be adaptable
- Strong team player
- Fluent in English (additional languages are a plus)
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×