Renewals Specialist, Sales

Renewal Specialist

In this sales role at e92plus, Renewal Specialists own a set pipeline of existing partner opportunities (renewals) and an associated revenue/gross profit (GP) number to achieve a Quarterly Target, based on an annual quota set of renewals. These are created in the e92plus CRM from sales of a contracted vendor’s software into the e92plus partner ecosystem. The Renewals Specialist has responsibility for ensuring the associated revenue and GP with these is achieved, both as an overall number and by closing individual opportunities.

The essential element to understand is the protection and close of e92plus renewals, proactively liaising and chasing business with the partner, and quoting suitable products and technology to optimise the GP expected. There is a clear opportunity to develop and progress your career within e92plus, both to more senior and management roles, as well as across to other sales teams within the company.

You’ll work closely with the other sales teams (enterprise, mid‑market and vendor teams) as well as the rest of the Renewals Team.

• Own the renewal pipeline for key vendors within our portfolio.
• Create quotes, manage opportunities, and deliver renewals targets.
• Build understanding of individual vendors’ renewal processes, product, and technology offerings.
• Develop detailed knowledge of vendor price lists and discount structures.
• Ensure CRM accuracy and pipeline management, maintaining and creating individual opportunities backed by vendor quotes.
• Quote from CRM to partners and proactively follow up post‑quotation.
• Grow overall number of trading partners for renewals business each month and QoQ.
• Cross‑sell and upsell where possible to each renewal.
• Cross‑communicate with other sales departments in e92plus.
• Weekly and monthly presentation of KPI metrics to the Renewals Manager and Sales Director.
• Deliver a Quarterly Business Review (Q ) to e92plus management.

Entry level

Full‑time

Computer and Network Security

Greater London, England, United Kingdom