Junior Sales Representative; Appointment Booker

We are Resi, the UK’s number one home extension company, and we are looking for an ambitious, helpful and confident entry-level salesperson to join our business development team on a full‑time permanent basis. In this role, you’ll be helping homeowners to take the very first step in their renovation journey, while kickstarting your own career in sales with the coaching and support that you need to succeed.

From day one, you’ll be immersed in a fast‑paced and welcoming environment, learning from the best in the business. Working alongside our talented team of Business Development Representatives, you’ll gain the skills that will set you up for high performance, while speaking to hundreds of homeowners about their project ideas. This means you will be responsible for understanding their brief, fuelling their excitement and helping them to take their first step towards turning their dream project into a reality.

• Be the first friendly voice our new potential customers hear, through making outbound calls to our warm leads that have been generated by our various marketing channels
• Qualify the leads, to ensure they are the right fit for Resi
• Turn their curiosity into conversations by selling the value of an advice call with our Business Development team, and subsequently booking them in with an available team member
• Accurately capture the details of their project to ensure both our BDRs and the customer are set up for success
• Learn on the job through getting stuck in, as well as gaining important industry knowledge and sales coaching from our talented and experienced Sales team
• Keep on top of administrative tasks, such as managing the team inbox to make sure nothing gets missed
• Jump in to support other members of the team when needed, as we’re all about collaboration
• Deliver excellent customer service and build rapport with homeowners, representing the Resi brand and values and actively showing people why we are the UK’s go‑to for home improvement

This is an entry‑level role, so experience isn’t essential; what matters most is attitude. We’re after someone who is:

• Excited to pursue a career in consultative sales
• Confident picking up the phone, and asking questions when you need help
• Motivated by hitting targets, KPIs and celebrating personal growth
• A confident communicator and natural people‑person; comfortable chatting with customers from all walks of life
• Excited about working in a fast‑paced, scale‑up environment
• Positive, proactive and a team player
• Naturally organised, able to prioritise tasks and keep on top of your work

It’s a bonus if you already know a thing or two about property, design or construction (maybe you have first‑hand experience of a home renovation yourself?!), but it’s not a deal breaker.

Resi are a team of ~70 people based in the heart of Oval, South London. We have a hybrid work set up where we operate three days in the office (Monday, Tuesday and Thursday) and two days from home (Wednesday and Friday).

At Resi, you will have the opportunity to work differently, take control of, and really accelerate your career. Our success is all down to our wonderful people and their talent, and that’s why we treat our employees with the same respect and care as our customers. We pride ourselves in not just aiming to be the best in the industry, but also the best place to work – our collaborative, transparent and diverse culture, with a heavy focus on personal development, means that we don’t just grow homes, we grow people too.

We have an ideas‑led innovation culture and we really care about creating a diverse and inclusive team – so we welcome people from all backgrounds with different perspectives, ideas and experiences to work with us. Because, at Resi, everyone has a voice, and we each know our part in shifting the needle.

We offer our employees:

• A basic salary of £26k (plus commission for this role!)
• Discretionary hybrid working
• On the job mentoring, coaching and learning & development
• Private health & dental insurance via Bupa
• Access to mental health support, therapy and coaching via Plumm
• 33 days holiday…