B2B Key Account Manager; m​/f IE Construction

Position: B2B Key Account Manager (m/f IE Construction Sector
Location: Greater London

Driven by transformative digital technologies and trends, we are RIB and we’ve made it our purpose to propel the industry forward and make engineering and construction more efficient and sustainable. Built on deep industry expertise and best practice, and with our people at the heart of everything we do, we deliver the world's leading end-to-end lifecycle solutions that empower our industry to build better.

With a steadfast commitment to innovation and a keen eye on the future, RIB comprises over 2,500 talented individuals who extend our software’s reach to over 100 countries worldwide. We are experienced experts and professionals from different cultures and backgrounds and we collaborate closely to provide transformative software products, innovative thinking and professional services to our global market. Our strong teams across the globe enable sustainable product investment and enhancements, to keep our clients at the cutting-edge of engineering, infrastructure and construction technology.

We know our people are our success – join us to be part of a global force that uses innovation to enhance the way the world builds.

Find out more at .RIB Software, a global leader in digital construction and cost‑management technology, is driving major transformation across the UK and Irish construction sector. As a Key Account Manager, you will play a critical role in this journey  
-shaping long‑term partnerships with leading contractors and guiding them in the adoption of advanced solutions such as RIB CostX and RIB  this senior commercial role, you will take strategic ownership of a defined portfolio of key accounts. You will cultivate high‑value relationships, deepen client engagement, and uncover opportunities for both new business and sustained account growth. We are seeking a commercially astute professional who can combine a hunter mindset with the consultative depth required to build lasting, value‑driven partnerships at senior levels.  

Acting as a trusted advisor, you will support clients in modernising their processes, strengthening cost accuracy, and embedding smarter, technology‑enabled project controls. Collaborating closely with our Sales, Pre‑Sales, and Technical Consulting teams, you will help shape regional growth and play a pivotal part in advancing digital construction across the UK and Ireland.# Key Responsabilities
* Build and maintain long‑term strategic relationships with key customers in the construction and building industry to ensure satisfaction, retention, and growth.
* Act as the main point of contact for key accounts, guiding customers through onboarding, adoption, and ongoing use of RIB solutions.
* Drive account expansion through consultative selling, needs analysis, tailored solution presentations, and contract negotiation for upsell and cross‑sell opportunities.
* Develop and execute regional account strategies, identifying growth opportunities and aligning activities with go‑to‑market plans.
* Monitor account performance and utilisation, ensuring customers achieve maximum value and ROI from RIB software.
* Plan and host customer‑focused activities, including webinars, on‑site workshops, user groups, and regional events; support trade fairs and marketing initiatives.
* Collaborate closely with Sales Support, Inside Sales, Product, and Consulting teams to deliver a seamless customer experience from first engagement through deployment.
* Manage renewals and contract extensions, addressing risks early and reinforcing value to prevent churn.
* Provide customer insights to internal teams to support product improvements and strengthen market positioning.
* Prepare account plans, forecasts, and reports to ensure visibility into progress, risks, and opportunities.
* Represent the company at industry events and customer meetings, acting as a trusted advisor to senior stakeholders.
* Attend the office occasionally (3–4 times per month) for team collaboration, training, planning sessions, and internal alignment.# Essential requirements
* Relevant professional experience in B2B software sales, Key Account Management, or Business Development, ideally within construction technology, SaaS, IT…