Business Development Manager

About Us:

Planet is a leading technology company transforming payments by putting customer experience first.

We offer integrated solutions that include payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

In recent years, we have experienced significant growth, expanding our services and global presence.

With strong private equity investors, Advent International and Eurazeo, we have the financial capital and expertise to grow our capabilities and reach through acquisitions.

Our mission is to create a world of connected commerce where payments are simple, secure, and seamless, enabling our partners to deliver exceptional experiences to their customers.

This is a 100% new business sales role with primary focus on building strong relationships with decision makers in Retail, Hospitality and F&B segments, in particular merchants with strong international footfall. The goal is to secure new customers to our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The asset will work closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM and wider teams to sell our solutions to these new customers and secure a high customer stisfaction.

• Lead the review and segmentation of opportunities in the Retail, Hospitality and F&B Sectors and the building of commercial business cases to support investments.

• Build an annual Sales Development plan. Develop and nurture a pipeline of business opportunities.

• Achieve and exceed monthly, quarterly and annual new business sales targets.

• Maximise revenue opportunities and ensure business is profitable.

• Manage the customer relationship until they are handled to an Account Manager.

• React to customer / partners queries in a professional and timely manner.

• Work with supporting departments to resolve to a satisfactory standard.

• Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.

• Lead on the creation and delivery of new business presentations with customers.

• Make sure that the CRM system is kept updated with actions, customer and opportunity information in line with the KPI’s set by the manager.

• Provide information to manager and other internal departments in an accurate and timely manner.

• Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.

• Work professionally, effectively and constructively to promote the company.

• Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers.

• Must have proven experience in new business B2B sales, preferably within retail, hospitality, F&B merchant acquiring or related service Industry.

• Must have previous sales experience to selling to operations/information technology/finance stakeholders and an understanding of retail, hospitality and F&B technology.

• Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan.

• Proven track record in managing and the delivery of new business targets

• A knowledge of the UK retail, hospitality and F&B industry or IT solutions within these sectors would be an advantage

• Knowledge of Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, e-commerce related dynamics, would be an advantage.

• Knowledge of the card schemes pricing models and experience of negotiating merchant acquiring agreements within the market.

• Knowledge of card scheme rules as they affect the sale of merchant acquiring services.

• Proven interpersonal and networking skills ideally in a similar sales environment

• Proven communication and team working skills

• Proven organizational, planning and sales preparation skills

• Working knowledge of CRM systems (Salesforce or similar)

• High proficiency in using tools (inc. PowerPoint, Excel, Word, Outlook) and other Corporate IT systems

• Experience in a complex international matrix organization