Director, Revenue Operations

We are seeking an experienced Rev Operations Lead to provide immediate operational leadership and continuity for our sales function during a transition period. This is a business-critical role with end-to-end ownership of Hub Spot as the sales CRM, supporting pipeline management, forecasting, reporting, and sales process governance.

The ideal candidate will have hands‑on Hub Spot experience within a sales organisation (rather than marketing‑led CRM ownership) and be comfortable operating at pace, partnering closely with senior sales leadership to support revenue delivery.

• Act as the primary owner and administrator of Hub Spot for the sales function, ensuring data accuracy, CRM hygiene, and process adherence.
• Maintain and optimise sales pipelines, deal stages, properties, workflows, and dashboards aligned to sales needs.

• Manage user access, permissions, and system configuration for sales users.
• Ensure Hub Spot is effectively supporting forecasting, deal progression, and leadership reporting.

• Own sales forecasting processes and cadence, ensuring accurate and timely reporting to sales leadership.
• Produce regular pipeline, performance, and conversion reports to support decision‑making.
• Partner with Sales and Finance to align pipeline data with revenue reporting and expectations.

• Support and document sales processes, playbooks, and best practices within Hub Spot.
• Act as a point of contact for sales users on CRM usage, process questions, and troubleshooting.
• Drive consistency in deal management and data entry across the sales team.

• Work closely with Sales leadership, Finance, and Rev Ops stakeholders to ensure CRM and sales operations align with broader business needs.
• Support handoffs between Sales and Customer Success where required.

• Strong, hands‑on experience as a Rev Operations Manager / Lead, supporting an active sales organisation.
• Advanced Hub Spot experience, including pipeline setup, workflows, reporting, and CRM administration.
• Proven experience supporting sales forecasting, pipeline management, and reporting.
• Strong understanding of enterprise or B2B sales processes and deal cycles.
• Ability to operate independently, prioritise effectively, and deliver at pace in a transition environment.

• Prior experience working with Salesforce or Dynamics (knowledge or previous use).
• Experience in a high‑growth, scaling, or SaaS environment.
• Exposure to Rev Ops or multi‑system CRM integrations.

A competitive salary based on your experience and ability to perform in role

25 days annual leave (excluding bank holidays) + a day off for your birthday + 2 Volunteering days

Private medical insurance

Life assurance - 4x your base salary

Fantastic corporate discounts and mental wellbeing support, including a top of line EAP.

Salary sacrifice schemes

Enhanced Maternity, Adoption & Share Parental Leave

We have fantastic offices in Basingstoke and London complete with a fully stocked fridge / snacks and catered lunches 2 times a week.

We also reward our teams with monthly socials,4pm finishes on a Friday & 3pm Fridays finishes during the summer months of June, July and August, 3 extra days off during the Christmas holidays and a culture built on recognition, collaboration and success