Senior Account Manager

Senior Account Manager

Location: Clerkenwell, London (Hybrid – 3–4 days studio / 1–2 days WFH)
Hours: 8:30am–5:00pm
Type: Full-time, Permanent
Salary: £45,000–£60,000 depending on experience + Bonus Scheme

Build Relationships. Drive Growth. Create Momentum.

We create inspirational brand experiences through custom branded merchandise and bespoke Inspira Packs for corporate clients across the UK.

We are growing and are looking for a commercially driven Senior Account Manager to take ownership of key accounts from our London studio.

This is a high-energy, client-facing role. Success comes from proactive conversations, meetings and ownership — not hiding behind email. If you enjoy picking up the phone, holding f2f meetings, leading discussions and growing client spend, you will thrive here.

You will own and develop a portfolio of corporate accounts, deepening relationships and increasing spend through consultative selling and consistent engagement.

You will:

• Manage and grow existing client accounts
• Advise on tailored branded merchandise solutions
• Lead proactive calls, virtual meetings and face-to-face meetings
• Deliver weekly client “Progressions” (meaningful live interactions)
• Secure orders and manage smooth internal handovers
• Identify and develop new opportunities within accounts

Performance is measured through account growth, quality of delivery and weekly client engagement KPIs. Progressions are transparently score-boarded to maintain momentum and accountability across the team.

You may come from a corporate merchandising or promotional products background, or a similarly fast-paced B2B environment.

You are:

• Confident and energised by live client engagement
• Comfortable making proactive calls and handling objections
• Commercially minded, organised and detail-focused
• Confident using CRM systems and Microsoft Office
• Professional and polished in client-facing environments
• Motivated by clear KPIs and visible performance standards
• Confident in delivering presentations either face to face via visiting client offices or video in the studio

You create momentum and see opportunities through to completion.

Industry knowledge is advantageous, but attitude, drive and ownership matter most.

• £45,000–£60,000 depending on experience
• Performance bonus scheme
• Laptop and mobile phone
• 31 days’ holiday rising with length of service
• Christmas shutdown
• Travel card for client meetings across London
• Pension scheme
• (Clerkenwell studio based)
• Structured onboarding and genuine progression opportunities

If you enjoy building strong corporate relationships, driving commercial growth with pace and working as part of a supportive, motivated and genuine team, we would love to hear from you.

Apply today and be part of an ambitious and growing business.