Internal Sales

Hayley Dexis has an exciting vacancy for a highly motivated Internal Sales person to join our well‑established and experienced team based at our branch in Norwich. You will join us on a full‑time, permanent basis and in return you will receive a competitive salary.

To be considered for an interview, please make sure your application is complete in line with the job specs as found below.

Hayley Dexis is the largest independent distributor of engineering products and consumables (hydraulics, bearings, fasteners, fluid power, PPE, tools, lubricants, etc.) in the UK. With a commitment to innovation and excellence, we provide cutting‑edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry‑leading customer service.

Working hours:

40 hours per week, Monday – Friday, 08:00 – 17:00 or 08:30 – 17:30

Saturday rota: 1 per month (08:30 – 12:00)

You’ll be undertaking tasks such as responding to incoming enquiries, handling customer queries and processing orders. Expect to be on the phone as well as being the face of our trade counter, providing expert knowledge and assistance to any walk‑in customers. You’ll proactively follow up on outstanding customer enquiries, prepare accurate quotations, and look for opportunities to upsell and add value.

We’re looking for someone confident and proactive, who isn’t afraid to get stuck into a range of tasks. You’ll have prior experience in internal sales and ideally a background in engineering or manufacturing, but we are open to cross‑over sectors.

• Knowledge of MRO/Engineering products is ideal, but full training will be provided
• Prior internal sales experience or experience within a customer service / administrative environment
• Excellent negotiation and communication skills
• Self‑motivated, with strong organisational and time‑management skills
• Ability to work independently and as part of a team
• Work well under pressure in a fast‑paced environment

• From 23 days annual leave (plus public/bank holidays) increased with length of service
• In‑house training provided through Hayley Inspire
• Company pension (if eligible)
• Life Assurance cover (x2 salary)
• Wellness programmes
• Uniform and PPE provided
• Excellent opportunities available

Our advert will close on Tuesday 10th March 2026.

Shortlisted applicants will have an initial screening call with our Talent Acquisition Advisor.

Candidates selected for interview will be asked to prepare for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. There may be an additional interview stage which will be confirmed to shortlisted candidates.

We know sometimes you might feel that you don't meet the criteria or have a burning question – we're here to help, so please ask us! You can contact us.

Please inform our careers team if you require any adjustments throughout the recruitment process.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales person. We'd love to hear from you.