Sales Engineer

Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Locations:
London | Hybrid

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SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.

The Sales Engineer (SE) is responsible for delivering value to Intralinks customers - by collaborating with internal stakeholders to drive sales of Intralinks products, services, and solutions.

The SE works in partnership with the Account Executive (Salesperson) during the pre-sale discovery phase to analyse the secure enterprise collaboration & Services requirements of the prospective customer. The SE leads and coordinates full customer engagement - including discovery workshops and interviews - before liaising with solution architects and engineers to devise potential solutions that are feasible, attainable, and in line with the customer’s business objectives.

After the contract is executed, the SE will be instrumental in determining all necessary configuration details to build out the Intralinks environment for the customer, discussing and confirming success metrics, and building out the implementation and rollout plan. The SE will also be expected to report back to Intralinks Product Management and/or Product Marketing teams with customer feedback for all new use cases, features, functions, or supporting information that will assist in defining enhancements to the Intralinks product offering.

• Flexibility
  :
  Hybrid Work Model

• Your Future
  :
  Professional Development Reimbursement including access to SS&C University

• Work/Life Balance
  :
  Competitive holiday scheme

• Your Wellbeing
  :
  Competitive benefits designed to support the wellbeing of our staff

• Diversity & Inclusion
  :
  Committed to Welcoming, Celebrating and Thriving on Diversity

• Training
  :
  Hands-On, Team-Customised throughout your career

• Be the regional point of contact, coordinator and subject matter expert for all services offerings and rollout initiatives of all Intralinks products and services

• Identify critical process and value opportunities within a customer environment and develop long-term relationships through management of these requirements.

• Complete detailed discovery to enable greater understanding of our customers' business to identify how best Intralinks technology can align with our customers business/solve their business problems or meet their business needs.

• Identify critical process and value opportunities within a customer environment and develop long-term relationships through management of these requirements (Pre-sales)

• Work closely with Account Managers to identify new opportunities within existing accounts and serve as the primary solution architect for new use cases or net new opportunities.

• Understand industry security architectures and how Intralinks would form part of a customer’s security solution, to enable them to meet their compliance obligations.

• Make technical presentations and demonstrate how the solutions meet customer needs. Positively differentiate products and services from other options in the market.

• Dynamically influence customers on how products or services best satisfies their needs in terms of quality, price, and delivery.

• Lead a cross functional team on RFI/RFP responses.

• Support marketing activities by attending trade shows, conferences, leading webinars and other marketing events.

• Work closely with Account Executives to identify new opportunities within existing accounts and serve as the primary solution consultant for new use cases or net new opportunities.

• Assist in sales education programs to empower Account Executives and increase services opportunity creation &…