LOA - UKI - National Account Manager - Amazon

L’Oréal UKI is seeking a dynamic, results driven NAM to continue to drive our Amazon business forward. Amazon is a highly strategic customer experiencing dynamic double‑digit growth, with an incredible amount of future potential.

In essence, this role is perfect for some motivated, who thrives in a fast‑paced environment, and has the get up and go to maximise the incredible scale up and potential this offers.

You Will:

• Lead a High‑Growth, High‑Visibility Business:
• You’ll proactively work with the multifunctional team to drive a category to deliver overall sales objectives: drive market share, grow turnover and manage the profitability of your category within L’Oreal.
• Shape the Amazon Flywheel
• Go beyond traditional sales by leveraging Amazon’s ecosystem. You’ll manage commercial spend, optimise stock availability, and activate marketing levers to drive traffic, conversion, and brand presence for your categories.
• Stakeholder Influencer
• Build and manage strong relationships with internal and external stakeholders, advocating for your category and driving alignment to achieve ambitious goals.
• Work with the multifunctional team to constantly identify additional opportunities for your category and brands
• Analytical Proficiency
• Leverages data analysis and performance metrics (e.g., sell‑through rate, conversion rate, stock in trade) to identify trends, diagnose issues, and inform strategic decisions to better drive the business
• Drive Operational Excellence
• Proactively collaborate with Supply Chain to develop accurate sales forecasts, address inventory discrepancies, and optimise fulfilment processes
• Partner with your Finance contact to manage budgets for your category, forecast investment needs, and drive improvements in our commercial processes
• Work in an internal multi‑functional team (marketing, supply chain, financial control and digital) to deliver accurate forecasting through data analysis and collaboration with demand and supply teams as well as deliver mid to long term strategy tailor to your retailers' priorities and shoppers
• P&L management with finance, assisting in driving divisional profitability and building plans to budget targets. Owning Balance sheet reviews, Debt clearing, strategies to drive Gross Margin.

• Relationship Management:
  Excellent interpersonal skills and the ability to build strong, collaborative relationships with external partners. Ability to effectively influence the strategies and actions of a third‑party partner without direct authority.
• Commercial Acumen:
  Strong analytical and negotiation skills, familiarity with contract terms understanding of how to manage profitability
• Knowledge of Amazon’s ecosystem:
  Understanding of Amazon dynamics and ecosystem and ability to go beyond traditional sales by leveraging levers to drive traffic, conversion and brand presence.
• Drive, tenacity, and resilience with an ‘anything is possible’ attitude
• Strong organisational and prioritisation skills, with attention to detail
• Work well under pressure
• Strong Communication skills – written and verbal
• Strong influencing skills – ability to demonstrate thought leadership and proactively manage stakeholders
• Ideally experience working with Amazon and/or Ecommerce arena
• Strong analytical and numeracy skills
• Entrepreneurial. Every single day, you spot opportunities to shake things up.
• Super creative. There’s no blueprint for the future. You’ll have to design it.
• Adventurous. L’Oréal is for pioneers. So you’ll embrace challenges and change.
• Only human. You’ll make mistakes sometimes, but you have no fear of failure because you’re smart enough to learn from mistakes.
• Ambitious. You crave success and we’ll support you all the way. That way, we all win.
• Respectful. Whoever you’re talking to, you treat everyone the same.

Our industry‑leading award‑winning benefits package shows how much we value our people. We know they’re at the heart of L’Oréal's success, so we offer a fair and competitive package to help you thrive.

Enjoy perks like money‑saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You’ll get up to 60% off iconic names like YSL, Cera…