Sales & Events Manager

Overview

We're now looking for a Sales & Events Manager to join the Paddington team and drive bookings, build relationships and deliver standout guest experiences from first enquiry through to post-event follow-up. This role is based in London and reports day-to-day to the General Manager, with strategic direction from the Sales & Marketing Director.

• Own and manage inbound and proactive sales enquiries
• Build tailored proposals that maximise conversion and protect margin
• Develop relationships with key bookers, local businesses, agencies and community partners
• Proactively generate new leads through outreach, networking and local market activity
• Plan events end-to-end, from requirements capture and logistics through to handover
• Work closely with Operations, Marketing and our street food traders to ensure every event runs smoothly
• Lead post-event follow-up to drive reviews, referrals and repeat bookings
• Keep CRM data accurate and up to date in Collins, with clear forecasting and pipeline management
• Help create commercial initiatives that drive bookings during quieter trading periods
• Act as a visible ambassador for Market Halls in the local market

• Experience in sales, events, hospitality or venue bookings
• A strong track record of driving revenue and converting enquiries into confirmed business
• Confidence building proposals, presenting pricing and spotting upsell opportunities
• Excellent communication and relationship-building skills
• Great organisation and attention to detail, with the ability to manage multiple events and priorities at once
• A proactive, hands-on approach to business development and networking
• Experience using a CRM system and maintaining accurate sales data
• A collaborative mindset and a genuine passion for guest experience

• Salary of 37, per annum, depending on experience
• Competitive bonus scheme
• 28 days' annual leave, inclusive of bank holidays
• Birthday day off
• Private health insurance through Vitality after probation
• Free food and drink when working in head office or sites
• Personal development plans and apprenticeship programmes