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Events Administrator

Job in Greater London, London, Greater London, W1B, England, UK
Listing for: Feedr
Full Time position
Listed on 2026-05-26
Job specializations:
  • Sales
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Greater London

Who you are:

  • A passion for food, with at least 2 years of experience in hospitality and events
  • A strong communicator who builds effective relationships with clients, whether face-to-face, via video, phone, or email
  • Proven ability to manage client requests end-to-end, delivering tailored solutions that meet their needs
  • Organised and detail-oriented, with excellent time management skills and the ability to multitask in a fast-paced environment
  • Proactive and self-motivated, with a positive attitude and the drive to deliver outstanding service experiences
  • Enthusiastic about transitioning your hospitality experience into a structured environment, offering greater balance and stability
  • Excited to work collaboratively with internal teams and external stakeholders to deliver exceptional results
  • A go-getter who thrives on learning and is always looking for creative solutions to meet client needs
Desirable requirements:
  • Experience in the B2B food industry is an advantage
  • Previous experience with ticketing software:
    Freshdesk or Zendesk is beneficial
  • Previous experience with CRM software (Hubspot)
What the job involves:
  • Act as the first point of contact for new clients, helping them understand Feedr’s business model and identifying solutions for their long-term needs. Pass high-potential leads to sales to close contracted catering opportunities
  • Generate timely, standout offers for client quote requests and manage these requests end-to-end for both new and existing clients
  • Build close relationships with our clients, becoming their reliable and go-to catering provider
  • Work closely with all internal teams to ensure an excellent all-round customer experience
  • Manage food event calendars and assist with seasonal communications for existing and prospective clients
  • Proactively help clients plan their upcoming events and create offers based on their scheduled events
  • All opportunities should be tracked effectively, to demonstrate win rate, loss rate and to allow for the account management team to chase their clients’ outstanding events
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