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Events Administrator
Job in
Greater London, London, Greater London, W1B, England, UK
Listed on 2026-05-26
Listing for:
Feedr
Full Time
position Listed on 2026-05-26
Job specializations:
-
Sales
Client Relationship Manager
Job Description & How to Apply Below
Who you are:
- A passion for food, with at least 2 years of experience in hospitality and events
- A strong communicator who builds effective relationships with clients, whether face-to-face, via video, phone, or email
- Proven ability to manage client requests end-to-end, delivering tailored solutions that meet their needs
- Organised and detail-oriented, with excellent time management skills and the ability to multitask in a fast-paced environment
- Proactive and self-motivated, with a positive attitude and the drive to deliver outstanding service experiences
- Enthusiastic about transitioning your hospitality experience into a structured environment, offering greater balance and stability
- Excited to work collaboratively with internal teams and external stakeholders to deliver exceptional results
- A go-getter who thrives on learning and is always looking for creative solutions to meet client needs
- Experience in the B2B food industry is an advantage
- Previous experience with ticketing software:
Freshdesk or Zendesk is beneficial - Previous experience with CRM software (Hubspot)
- Act as the first point of contact for new clients, helping them understand Feedr’s business model and identifying solutions for their long-term needs. Pass high-potential leads to sales to close contracted catering opportunities
- Generate timely, standout offers for client quote requests and manage these requests end-to-end for both new and existing clients
- Build close relationships with our clients, becoming their reliable and go-to catering provider
- Work closely with all internal teams to ensure an excellent all-round customer experience
- Manage food event calendars and assist with seasonal communications for existing and prospective clients
- Proactively help clients plan their upcoming events and create offers based on their scheduled events
- All opportunities should be tracked effectively, to demonstrate win rate, loss rate and to allow for the account management team to chase their clients’ outstanding events
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