Account Manager and Sales Specialist

Requirements

• This is a dynamic, hybrid role designed for a high-energy commercial professional
• Experience:
  
  2+ years of experience in a hybrid role blending Account Management and Inside Sales (SaaS, automotive, logistics, or fast-paced startup environments preferred)
• Sales Instincts:
  Comfortable on the phone, resilient, and motivated by closing deals—whether it's convincing an individual consumer or a fleet stakeholder
• Relationship
  
  Skills:
  
  Exceptional communication and presentation skills, with the ability to build trust quickly
• Organisation:
  Strong ability to multitask and manage time effectively between structured account management tasks and fast-paced sales pipelines
• Data-Driven:
  Able to track your own sales conversion metrics and present performance data to B2B partners

• Initially, your time will be split between managing our growing portfolio of fleet/B2B2C partners and executing targeted sales campaigns to drive B2C orders from inbound leads and our existing customer database
• As our fleet partnerships scale, the focus of this role will naturally shift more heavily toward dedicated account management
• Act as the primary point of contact for fleet managers and partnership stakeholders
• Lead the onboarding process for new partners, ensuring a seamless transition from the sales cycle to live operations
• Conduct regular performance reviews with partners to demonstrate value, cost savings, and business satisfaction
• Develop and execute "Activation Plans" to increase the penetration rate of Fixter services within partner organisations
• Identify opportunities for upselling and expanding the scope of existing partnerships
• Anticipate partner needs and resolve operational friction points before they escalat
• Inbound Sales:
  Convert incoming B2C inquiries and requests into confirmed bookings by demonstrating the value and convenience of Fixter
• Outbound Sales (Warm Database):
  Proactively reach out to our database of repeat and lapsed customers to drive re-bookings and increase customer lifetime value
• Optimise the sales pipeline to ensure high conversion rates from initial inquiry to vehicle collection
• Act as the "Voice of the Customer" internally, feeding back insights from both fleet partners and B2C drivers to our Product and Operations teams
• Liaise with the Network team to ensure operational capacity aligns with incoming sales volumes