Account Executive

THE OPPORTUNITY

We are looking for an experienced Account Executive to join our UK&I sales team — a dual-focus role that combines identifying and winning business opportunities with managing and growing our established UK client base. You will take ownership of a portfolio of existing clients, building deep relationships and expanding our IAM solutions within those accounts, while also proactively developing new logo opportunities to drive growth across the region.

You will be the primary point of contact for your clients, working closely with our technical and delivery teams to ensure their needs are met and exceeded.

This is a hybrid role — you will primarily work remotely but will be expected to travel to our central London office one day per week and visit clients and prospects in person 1-2 days per week.

• Proactively identify and pursue new business opportunities, building a pipeline of prospects across target industries and market segments.
• Initiate meaningful conversations with potential clients to understand their IAM challenges and position Intragen's solutions effectively.
• Execute targeted sales campaigns, collaborate with vendors, and develop effective routes to market.
• Present IAM solutions to prospective clients, create compelling proposals, and ensure smooth alignment with their business needs.
• Meet or exceed new business targets and KPIs, reporting on pipeline activity and forecasting revenue accurately.

• Build and maintain strong, long-term relationships with key clients across our UK portfolio, serving as their primary point of contact.
• Understand clients' strategic objectives and align our IAM solutions — spanning IAM, PAM, IGA, CIAM, Consulting and Managed Services and software sales — to meet their evolving business goals.
• Regularly meet with clients to review performance, provide updates on services, and proactively discuss enhancements and opportunities.
• Identify and develop opportunities to grow existing accounts by promoting additional cybersecurity services, products, and solutions.
• Collaborate with the sales and technical teams to create tailored proposals and solutions that address client-specific needs.
• Meet or exceed KPIs related to account growth, renewals, and client retention.
• Address client concerns and feedback promptly, ensuring consistently high levels of satisfaction and retention.

• Develop a thorough understanding of Intragen's IAM services and products, including IGA, PAM, Access Management, and our Managed Services and proprietary offerings.
• Partner with internal technical experts to design, present, and deliver customised IAM solutions based on each client's specific requirements.
• Stay informed on the latest IAM market trends, threats, and regulations to provide relevant and timely advice to clients.

• Manage the onboarding process for new service engagements, ensuring smooth transitions and effective handovers to Operations and Finance teams.
• Provide ongoing support to ensure clients are utilising our services effectively and that any issues are resolved promptly.

• Provide regular reporting on account status, service performance, and client satisfaction metrics.
• Communicate client needs and feedback to internal teams to continuously improve services and solutions.
• Prepare and present regular account reviews and progress updates to senior leadership.
• Maintain accurate and up-to-date records in our CRM system (Hub Spot).

• 3+ years of proven experience in IT sales, business development, or account executive roles within the IAM or cybersecurity sector — with a track record of both winning new business and growing existing accounts.
• IAM experience is highly preferred — familiarity with Okta, One Identity, SailPoint, Cyber Ark or similar is great or worked in cybersecurity and be a fast learner.
• Demonstrated track record of managing and growing existing client accounts, with a focus on retention and expansion.
• Strong commercial mindset with the ability to identify opportunities and develop compelling…