Account Manager; Gov

Try Hack Me  is the fastest-growing online cyber readiness platform in the world. Our mission is to make the world more digitally secure by making cybersecurity capability development accessible, practical, and fun for everyone, empowering teams good to world class. After a highly successful 2025, we've grown to more than 7+ million community members working with 1,000 companies and our growth is only accelerating!

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Why we’re looking for you

Try Hack Me  works with a number of government, defence and military institutions. We’re looking for an experienced Government Account Manager who can retain clients and expand our coverage by selling new products and services inside the same organisation. This role works to solidify our relationship with these large customers and contributes to Try Hack Me ’s long term growth.

The ideal candidate is passionate about sales and driven to hit targets. You’ll thrive in this role if you love building meaningful, long-lasting relationships that drive our business forward.

As an Account Manager, you will own retention and growth across a portfolio of accounts. You will build deep relationships at multiple levels within each customer, proactively identifying and pursuing expansion opportunities. This includes cold outreach to new stakeholders within existing accounts, not just managing warm relationships. Working closely with Account Executives and Customer Success Managers, you will ensure customers continuously derive measurable value from Try Hack Me , and you will be accountable for outcomes, not just activity.

• Mission-Driven & Customer-Centric:
  You understand the unique mission, pressures, and procurement realities of U.S. Government agencies, and you consistently connect customer value to mission outcomes.
• Navigates Complexity with Discipline:
  You operate with structure, precision, and process rigor, recognising that structure drives freedom, especially in public-sector sales.
• Fast, Focused, Fearless:
  You proactively engage new stakeholders across large agencies, navigating bureaucracy with confidence and persistence while maintaining respect for government protocols.
• Trusted Relationship Builder:
  You create long-term, high-credibility relationships with Program Managers, Contracting Officers, Training Leads, and leadership, turning trust into growth.
• Procurement-Savvy:
  You understand government buying cycles, funding timelines (e.g., fiscal year constraints), and how to influence multi-stakeholder decision paths.
• Bias for Action:
  You consistently drive momentum in slow-moving environments, pushing deals forward through proactive follow-up, clear next steps, and strong internal coordination.
• Data-Led & Insight-Driven:
  You use data, adoption insights, and stakeholder signals to identify expansion opportunities early and support your case with clear analysis.
• Cross-Functional Champion:
  You collaborate seamlessly with Legal, Product, Content, and Customer Success teams, providing field intelligence that strengthens Try Hack Me ’s public-sector offering.
• Resilient & Adaptable:
  You thrive in ambiguity, adjust quickly to shifting government priorities, and maintain tenacity even through long sales cycles.
• Always Be Learning:
  You stay ahead of government trends, cyber training requirements, compliance shifts, and the evolving threat landscape, turning knowledge into value for customers.

• Owns expansions and renewals across a sizeable account portfolio (10s of accounts), operating with discipline and a clear bias for action.
• Approaches new and cold stakeholders within the assigned customer base with confidence, using existing relationships to identify and unlock new opportunities staying fast, focused, and fearless in outreach.
• Builds and maintains strong, lasting relationships with key stakeholders, demonstrating genuine care, curiosity, and high-quality communication at every touchpoint.
• Manages account data diligently and follows processes consistently, because structure drives freedom and precision creates performance.
• Analyses personal performance, seeks coaching, and follows through on development plans, taking…