Senior Client Advisor Kimai GB Client advisor Luxury Sales Sales Advisor

Job in London, Greater London, W1B, England, UK

Listing for: Dweet.

Full Time, Contract position
Listed on 2026-06-12

Job specializations:

Sales
Retail Sales, Client Relationship Management, Customer Success Management
Retail
Retail Sales, Customer Service Rep

Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR

Position: Senior Client Advisor Kimai Permanent contract GB Client advisor Luxury Sales Sales Advisor

Overview

We are looking for an experienced and highly motivated Senior Client Advisor to join our London boutique team and play a key role in driving sales, with a strong focus on bridal and high-value client appointments.

This is a sales-driven, client-focused role requiring excellent relationship-building skills and strong CRM and follow-up discipline.

Key Responsibilities

Deliver exceptional in-store service and build long-term client relationships

Lead bridal and fine jewelry appointments

Convert walk-ins and appointments into sales through personalized advice

Manage bespoke and made-to-order sales from consultation to delivery

Ensure a luxury, warm, and professional client experience

Clienteling & CRM

Maintain and update CRM daily (client profiles, preferences, important dates)

Proactively follow up with clients after appointments (quotes, stone options, timelines)

Build repeat business through structured client outreach

Support store client communication via email and Whats App

Sales Performance

Consistently meet and exceed personal and team sales targets

Support store targets through strong conversion and AOV

Act as a key point of reference for complex or high-value client journeys

Team Support

Lead by example on the sales floor

Support and mentor junior advisors when needed

Share best practices on sales and clienteling

Profile

4+ years experience in luxury retail or fine jewelry

Strong sales track record

Comfortable leading bridal consultations

Highly organised and detail-oriented

Confident using CRM and other digital tools

Polished, warm, and client-focused communication style

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