Product Specialist; Trading Solutions - Senior Associate

Product Specialist (Trading Solutions) - Senior Associate Business Support | London, England | Full-time Company Description

Market Axess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before.

But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

The Product Specialist function plays a critical role in bridging clients, sales, and product, ensuring Market Axess’ solutions are clearly articulated, commercially adopted, and continuously refined based on real client needs.

While closely aligned with Product Management, this role is primarily client facing and commercial in nature . Product Specialists spend significant timeengaging directly with clients and sales teams - presenting solutions, supporting pitches, leading product discussions, reviewing performance, and gathering structured feedback that informs product development.

The Senior Product Associate acts as a technical sales specialist , serving as a trusted subject matter expert on Market Axess products, client workflows, and fixed income market structure. They work alongside Sales to drive adoption, articulate value propositions, and support complex client conversations, while ensuring client feedback is accurately captured and fed back into the product roadmap.

The keyobjectivesof this roleare:

• Fully enabling our sales organisation to achieve product targets through a combination of data, education, collateral and direct specialist sales support
• Ensuring that our product roadmap remains aligned with current and future client demand and evolving market trends.

In addition, a Senior Product Associate is expected to own strategic engagement across one or more product areas or solutions. This includes partnering with Sales on account strategies,identifying opportunities for deeper product usage, and helping shape how Market Axess positions its solutions in evolving electronic credit markets

The ideal candidate will have an e-trading product, Fixed Income, sales experience. They will also have experience in market structure in Eurobond,USor EM credit markets and how clients trade in these markets. They will be able to use this knowledge to drive a sales engagement strategy that will help Market Axess accelerate the evolution of fixed income electronic trading.

How You’ll Help Take Us There

• Collaborate with Senior Product Specialists and sales to define and execute client engagement strategies.
• Use analytics tools to report on product usage and market trends.
• Analyse client and market data to identify key drivers and produce targeted sales materials.
• Attend meetings, deliver product demos to clients, and offer expertise on changes.
• Help promote, and champion our solutions including (but not limited to) Portfolio Trading, Automation and Block Trading workflows internally and externally with clients.
• Gather and prioritise client feedback for product management.
• Educate sales teams about product and market updates; develop supporting materials like guides and presentations.
• Create marketing materials with input from product, sales, marketing, and legal teams.
• Build tracking tools for product KPIs and progress.
• Assist with product launches, provide updates, and promote product development internally.

What We’re Looking For

• Bachelor's Degree or equivalent
• 4+ years of product/sales experience/trading in relevant market
• Electronic trading knowledge, gained at an investment Bank, asset manager, private bank or electronic trading platform
• Self-motivated, nimble-learning and tenacious
• Excellent communication and customer facing skills
• Excellent PowerPoint production and presentation…