Business Development Manager, Digital Enablement

Job Summary

CDW’s Solution Sales organisation collaborates with sales and delivers high‑value outcomes to existing and prospective customers across technology growth pillars (Hybrid Platforms, Modern Workspace, Security, Digital Enablement). The Business Development Manager is a result‑driven overlay sales role that focuses on achieving financial targets and driving revenue and gross profit growth.

• Engage proactively with existing & prospective customers to understand business challenges and position tailored Digital Enablement solutions.
• Prepare and present compelling proposals and pitches, both owning and contributing to opportunities.
• Qualify and lead initial business discussions with customers.
• Handle objections, negotiate, and ultimately close the sale.
• Achieve and exceed sales targets while maintaining high levels of customer satisfaction as the owner of commercial deals.
• Serve as the subject‑matter expert within Digital Enablement to drive pipeline and lead the sale.
• Establish new relationships within CDW and externally to drive performance goals.
• Work closely with internal CDW Sales and Specialist teams to identify new opportunities while driving proactive development of converged funnel.
• Build strong relationships with the Account Management team and proactively engage additional CDW personnel as needed.
• Identify client needs and propose end‑to‑end solutions that enhance efficiency and scalability.
• Support bid teams with subject‑matter expertise.
• Maintain CRM hygiene and keep up to date with industry trends and emerging technologies.

• Demonstrable knowledge in Service Management, Enterprise Service Management, Service Value Management, Business Process Automation solutions, and services.
• Knowledge of structured sales processes and different customer personas.
• Demonstrable experience delivering successful sales growth performance through structured sales cycles.
• Experience working in sales environments, contributing to proposals, bid responses, and customer meetings.
• Experience building positive working relationships with internal and external customers.
• Experience working with IT strategic decision makers.

• Sales‑hunter skills in building/closing pipeline.
• Active listening to understand business challenges.
• Proposal writing and pitch delivery that aligns with client needs.
• Cross‑functional collaboration with Account Managers, Sales Specialists, Legal and Enablement Teams.
• Proactive relationship building across customers, partners, and internal teams.
• Commercial acumen and ability to differentiate CDW against competition.
• Sales forecasting and accurate quarterly projections.
• Stakeholder management across diverse personas.

CDW is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by state and local law.