Mid-Market Account Manager

Role Overview

We are looking for an exceptional person with strong sales skills to look after around 100 Mimecast customers in the 350-1000 employee range, with particular emphasis on upselling our existing and new products into these accounts. The Account Manager is the main point of contact at Mimecast for these accounts and will be their window into our organisation. The ideal candidate must be a self‑motivated, strong team player with a proven track record of success in generating upsell.

A good understanding of Mimecast’s technology stack as well as the current cyber‑security landscape. A strong work ethic is vital in this competitive marketplace

• Achieve monthly / quarterly / annual upsell revenue
• Responsible for mitigating Downsell and Churn in your book of business
• Work with the Partner / Channel Development team to develop and execute against account plans
• Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
• Execute against a set of end‑to‑end sales methodology and process.
• Attend trainings and develop relevant knowledge and skills

• Strong IT or SaaS sales experience
• Degree level education (preferred but not required)
• Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - however any Cyber‑security is beneficial)
• Proven sales achievement against revenue quota
• Understanding of Corporate IT teams and their buying processes
• Experience selling through Channel partners
• Competency with customer relationship management platform Salesforce
• Strong communication skills (Written and Verbal)
• Results‑oriented with a positive outlook
• Self‑starter, dynamic, confident presentation
• A natural forward planner who critically assesses own performance and that of their team members
• Thirst for knowledge and a 'can do' attitude

The OTE salary range for this position is £88,000−£132,000 plus benefits. This range represents the minimum and maximum new hire compensation for this role. The position may also be eligible for incentive plans and additional benefits, in accordance with company policy and local regulations. Our salary ranges are determined by role, level, and location with individual compensation also dependent on factors such as qualifications, experience, and skills.

Final offers will reflect these considerations and may vary accordingly.

We’re committed to building an inclusive, diverse community.

We’re proud to be an Equal Opportunity and Affi... and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups. We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.