Global Key Account Director

Location: Greater London

## Global Key Account Director Apply remote type:
Hybrid locations:
United Kingdom, London time type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
July 24, 2026 (30+ days left to apply) job requisition :
JREQ
199704
** Global Key Account Director
** The Global Key Account  Director (GKAD) is a strategic relationship and business manager who leads, develops and executes the global account strategy for key strategic clients, in line with Corporates’ future vision and strategy.  The GKAD maximizes financial and strategic value and aligns short term needs to longer term business strategies and growth.  This role requires the incumbent to excel at highly strategic account management as well as tactical execution, cultivating and influencing senior clients and Thomson Reuters executives while also engaging those deep into both organizations.  

Particular areas of focus include: ensuring all cross sell and up sell opportunities are realized across our full suite of products, owning and growing the C-suite relationships, proficiency in bringing industry insights and thought leadership to the Corporates firm, maximizing revenue/retention and identifying and closing new partnerships and sales opportunities working cross-functionally with various TR teams such as Product, Professional Services, Partnerships etc .  

This is a key role that requires entrepreneurship, innovation, agility and enthusiasm for serving the customer, while managing sales and book of business at the assigned accounts.
Working closely with global internal teams the GKAD will need a strong collaborative focus to ensure we meet changing customer expectations timely.

This Global Key Account Director (GKAD) will manage and grow Thomson Reuters' relationships with a portfolio of key Financial Services accounts as part of the Global Accounts Group.  
** About the Role**:

In this opportunity as Global Key Account Director you will:
* Drive strategic engagement and growing commercial relationships with designated clients; increase new sales and revenue at each account in accordance with targets.
* Deep understanding of each firm’s business strategy and objectives to inform the direction of Thomson Reuters strategy and ensure we align our capabilities effectively.
* Work with Product Management to shape the key value propositions sold by Thomson Reuters into the assigned industries, adding the voice of the customer to the development of the industry focus area.
* Identify growth opportunities to create needs and competitive solutions.
* Ensure we have the right connections between Thomson Reuters and the customer at all levels and the ability to bring the relevant stakeholder from both organizations into strategic meetings
* Lead global communication amongst the account teams covering these clients globally; coordinate multi-country deals to ensure maximum value for Thomson Reuters and a well-coordinated customer experience while buying from Thomson Reuters.
* Ensure customer satisfaction with Thomson Reuters; serve as a senior point of escalation for issues and take a leadership role in problem solving on behalf of the customer.
* Serve as a primary relationship manager and senior escalation point for each customer; track and manage existing relationships and develop new ones.  Support other executives’ relationships with these clients and ensure that we are bringing to bear the right resources to serve each customer.
* Lead a global virtual team across Thomson Reuters; know whom to engage, how to engage them to ensure delivery for client.
* Build and leverage executive level relationship to drive engagement and strategic alignment with Thomson Reuters.  Ensure Thomson Reuters executives and others understand client needs; address over short- and long-term. Build, deliver and track strategic global account plan; forecast, track, report key information, performance indicators.
* Collaborate effectively across Thomson Reuters to develop the account strategy for each assigned firm, agree on prioritization of opportunities with relevant sales and account management colleagues and take responsibility for driving progress on the account strategy,…