Business Development Representative

Business Development Representative – UKI (UK & Ireland)

Department:
Sales Development – EMEA |

Location:

United Kingdom (London / Greater London preferred) |

Reports to:

BDR Manager – EMEA

We are seeking a commercially focused and driven Business Development Representative (BDR) to support pipeline growth across the UK & Ireland (UKI) region. This role is responsible for generating pipeline through a mix of inbound and outbound activities, engaging enterprise and mid‑market accounts, and working closely with Account Executives and cross‑functional teams to support revenue growth. Candidates should be based within reasonable proximity to London and able to attend the office as needed for collaboration, team sessions, and in‑person engagement.

• Generate pipeline across the UKI region through a combination of outbound prospecting and inbound lead follow‑up
• Identify, research, and engage prospective customers across enterprise and mid‑market accounts
• Qualify marketing‑generated leads into high‑quality sales opportunities
• Partner with Account Executives to support account research, outreach strategies, and territory development
• Collaborate with Marketing on campaigns, events, and follow‑up execution
• Work cross‑functionally with Sales, Customer Success, and Channel teams to identify new opportunities
• Communicate the value of Genesys’ cloud and CX solutions aligned to customer needs and business challenges
• Maintain accurate activity tracking, pipeline updates, and reporting in Salesforce
• Consistently meet and exceed KPIs related to meetings booked, pipeline generated, and opportunity conversion

• 2–3 years of experience in a BDR, SDR, or sales‑related role within SaaS, CX, or technology environments
• Demonstrated ability to generate pipeline through outbound prospecting
• Strong communication skills with the ability to engage confidently with stakeholders
• Mature, professional, and commercially aware mindset
• Highly organized with strong time‑management and prioritization skills
• Experience using Salesforce, Linked In Sales Navigator, or similar tools preferred
• Collaborative approach with the ability to work effectively across multiple teams
• Based within commuting distance of London and able to attend the office when required

• Join a global leader in AI‑driven customer experience technology
• Build your career within a high‑performing UKI sales organization
• Competitive compensation with performance‑based incentives
• Clear progression opportunities into Senior BDR and Account Executive roles
• Collaborative, inclusive, and results‑driven team environment

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonab You can expect a response within 24–48 hours.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.