Channel Sales Engineer; Position United Kingdom

Channel Sales Engineer (Position located in London, United Kingdom)

London, United Kingdom

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against deepfakes and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

The Channel Sales Engineer is a vital member of the Channel Sales team having primary responsibility for providing pre‑sales technical support to prospective partners/clients for all KnowBe4 products as well as partners’ prospective customers. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their clients.

In addition, this position will collaborate directly with other business units such as technical support to address complex technical issues.

• Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
• Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
• Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
• Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
• Address technical issues that are impeding the closing of sales opportunities.
• Work alongside Channel Account Managers to implement and manage technical proof‑of‑values (POVs) for prospective partners/clients.
• Act as primary technical contact for prospective partners/clients
• Educate current partners on KnowBe4 products, with emphasis on tech enablement.
• Investigate and document technical issues and communicate findings to development team or clients as required
• Create, maintain, and facilitate use of test environments for qualified partners.
• Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure.

• 2 year degree or technical degree preferred
• 2 years of technical sales or sales engineering experience required.
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Excellent verbal and written communications
• Highly organized and result‑oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

We offer company‑wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high‑tech, and fun work environment. For more details about our benefits in each office location, please visit

Note:

An applicant assessment and background check may be part of your hiring procedure.

No recruitment agencies, please.