Sales Manager - Corporate

Why Join Montcalm Collection

• Competitive salary that reflects your talent, contribution, and potential.
• Generous holiday allowance, starting at 28 days (including bank holidays) and increasing with service—supporting your life beyond work.
• Paid birthday leave, so you can celebrate your special day your way.
• We celebrate life’s milestones with you, offering generous gifts and financial support for special occasions such as weddings and the arrival of a new baby.
• Comprehensive wellbeing support, including free access to our Employee Assistance Programme provided by Hospitality Action, offering confidential support, wellbeing resources, and free legal advice.
• Tailored wellbeing experiences, from yoga sessions and life coaching to wellbeing workshops designed to support both mind and body.
• Cashback healthcare plan, covering dental, optical, physiotherapy, and alternative treatments—helping you stay at your best.
• Cycle to Work scheme, supporting a healthier and more sustainable lifestyle.
• Preferential gym membership rates, helping you maintain your health and vitality.
• Continuous learning and development opportunities, from hands‑on training to leadership masterclasses—empowering your career growth.
• Paid volunteering day, giving you the opportunity to support a charity close to your heart.
• Employee referral programme, rewarding you for bringing great talent into our teams.
• Complimentary meals on duty in our team restaurant.
• Exclusive room rate discounts across the Montcalm Collection.
• International hotel discounts through Marriott Bonvoy, giving you access to exceptional global experiences.
• City‑wide discounts and perks, with savings across retail, entertainment, essential services, fashion, and more.
• Recognition programmes, including vouchers and curated rewards that celebrate excellence and individuality.
• Elegant annual celebrations and social events, bringing our teams together to connect and celebrate in style.

The Business Development Manager – Corporate Sales – plays a key role in driving revenue by converting business opportunities and maximizing hotel profit through sales of conference and event spaces and guest rooms. The role involves coaching, mentoring, and leading a team to achieve the business plan and associated targets.

• Assist the Director of Sales West in converting enquiries into confirmed sales by completing proposals and following up in a timely manner, conducting show rounds when appropriate, and developing repeat business to contribute to hotel profitability.
• Ensure all SOPs are adhered to and implement new strategies and procedures as appropriate.
• Act as a member of the team, contributing to revenue maximization and business generation.
• Handle customer enquiries professionally, maintaining high standards of service and responding within 24 hours.
• Perform all administrative tasks efficiently and timely.
• Proactively identify customer needs and provide solutions that match and exceed expectations.
• Build strong working relationships with clients and understand their specific needs.
• Convert enquiries into confirmed bookings, demonstrating confidence through call control and upselling.
• Effectively manage diary to maximize yield and revenue per available meeting room and bedroom, while evaluating conversion statistics and lead times.
• Respond positively to sales opportunities, identify new accounts and contacts, and develop sales leads.
• Develop and maintain productive working relationships with all departments to maximize yield and space utilization.
• Create accurate quotations and contracts in line with departmental standards.
• Maintain up‑to‑date customer records in Opera S&C and sales databases following best practices.
• Contribute to development and fine‑tuning of office and departmental systems.
• Maintain excellent product knowledge and deliver product benefits to clients.
• Keep up‑to‑date on competitor services, installations, renovations, and ongoing promotions, communicating updates to the team.
• Review payments pre-, during, and post‑event with clients, ensuring accurate backups and standard compliance.
• Be available for meet‑and‑greet with clients and handovers between client and…