Strategic Account Manager

As our next Strategic Account Specialist
, you’ll play a key role in helping us build the UK’s go-to home improvement marketplace. From driving revenue through smarter product adoption to helping tradespeople grow on the platform, your work will help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.

• Selling – run a proactive outbound sales motion to upsell revenue through the adoption and optimisation of Checkatrade’s diverse suite of products
• Strategic planning and execution – develop robust monthly action plans for your portfolio with deep knowledge of your accounts’ performance goals/challenges
• Inbound issue resolution and mitigation – run internal investigations and proactively identify and problem solve to remove blockers to trade growth on the platform
• Relationship and credibility building – build high-trust, credible relationships through frequent touch points and strategic support for accounts

• A hybrid hunter/farmer mindset, motivated by hitting short-term targets while building long-term value
• Resilience. You stay focused and keep moving, even when things don’t go to plan
• A strong sense of ownership over your portfolio, performance, and commercial outcomes
• A collaborative, people-first approach. You build relationships that make people want to work with you
• Commercial experience managing a book of revenue, with a track record of driving results
• Confidence using CRM and AI tools, or the curiosity to pick them up quickly
• Adaptability, curiosity, and a willingness to learn fast

• Competitive salary + annual bonus or commission (role dependent)
• Employee Share Program
• Health, well-being and learning support
• Gym membership, Smart Tech Scheme and Cycle Scheme
• Birthday/Special day leave
• Buy & sell holiday scheme
• 1 week’s paid charity leave and much more

If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box.