Account Manager - Legal Careers Group

Account Manager - Legal Careers Group

Department: Commercial

Employment Type: Full Time

Location: London

As an Account Manager, you will own and grow relationships with an established portfolio of clients, working across a mixed product portfolio and territory. This is a commercially focused role with clear accountability for revenue growth, renewals and customer value.

• Develop strong relationships with existing customers, proactively managing accounts to identify upsell, cross‑sell and retention opportunities
• Create and execute client sales plans to meet and exceed monthly and quarterly revenue targets
• Work closely with Customer Success to manage the full client lifecycle and increase both renewal value and volume
• Gather and relay client feedback to support product development and the successful launch of new products
• Accurately record sales activity and pipeline progression in CRM from opportunity creation through to close

We’re looking for someone commercially driven, organised, and confident managing customer relationships in a target‑driven environment.

• A proven track record in sales, account management or business development
• Excellent communication skills, both written and verbal, including confident client conversations
• Strong attention to detail and the ability to manage multiple accounts and priorities
• A commercial mindset, with a clear focus on outcomes and customer value
• A strong desire to exceed targets and consistently over‑perform

Our people are our most valuable asset, as such, we offer a wide range of benefits to help ensure that all are supported:

Start of employment:

• Eye care
• Employee Assistance Programme
• A day off for your birthday

After 3 months employment:

• Pension (4% employer contribution and 4% employee contribution)

After 4 months employment:

• Life assurance

After probation:

• Cycle to work scheme
• Season ticket loan
• £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
• Puregym access
• Perks at work platform access

After 1 year service:

• Private healthcare

Additional Perks:

• Company socials
• Access to Employee Affinity Networks
• Mentoring scheme
• Volunteering Day
• Mortgage Advice
• Work from anywhere (2 weeks)
• Generous parental leave

We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.