Car Dealership Service Advisor

Prestige Service Advisor

Salary: £29k – £31k basic with £45k OTE (uncapped)

Location:

North London

Employment Type:

Permanent/Full Time

Working Hours:

Monday to Friday (8am – 6pm) / 1 in 4 Saturdays (8am – 1pm)

Our client, a franchised Motor Trade main dealer group in North London area, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast‑paced environment, we want to hear from you today!

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

• Proven experience working in a busy and demanding dealership, as a Service Advisor.
• Working knowledge of Drive and RTC.
• Technical skills and experience are essential.
• Well‑presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.