Design Sales Consultant- Retail & Trade

Overview

Apply for Design Sales Consultant
- Retail & Trade at OPA Living in Chelsea, ENG, GB. This full-time on-site position offers opportunities for career growth.

OPA Living is a British furniture brand specialising in premium sofas, beds, modular collections, and home interiors designed for modern living. With a strong focus on UK manufacturing, craftsmanship, and elevated design, we create statement pieces that combine comfort, quality, and timeless style. Our Chelsea showroom is a flagship destination where customers, interior designers, and trade professionals experience the brand firsthand.

We are looking for a confident and commercially driven Design Sales Consultant to join our Chelsea showroom. This role combines retail sales with trade relationship management, offering the opportunity to work directly with homeowners, interior designers, developers, and property professionals. You will guide customers through the full sales journey, from design consultation to order placement, while building strong relationships with trade clients and generating repeat business.

This is a customer facing position suited to someone passionate about interiors, luxury retail, and high value sales.

• Deliver exceptional showroom experiences for retail customers
• Provide expert advice on sofas, beds, fabrics, layouts, and styling
• Conduct in showroom and virtual design consultations
• Manage sales enquiries from initial contact through to order completion
• Build and maintain relationships with interior designers, developers, architects, and trade clients
• Identify and develop new trade opportunities within the local market
• Follow up leads, quotations, and customer enquiries to maximise conversion
• Achieve personal sales targets across both retail and trade channels
• Support showroom merchandising and maintain premium visual standards
• Keep up to date with product knowledge, fabric collections, and design trends
• Collaborate with customer service and operations teams to ensure smooth order delivery
• Represent the OPA Living brand with professionalism and attention to detail

• Proven experience in furniture, interiors, luxury retail, or showroom sales
• Strong understanding of customer service and consultative selling
• Comfortable working with both residential and trade clients
• Commercially minded with a target driven approach
• Excellent communication and relationship building skills
• Passion for interiors, design, and premium products
• Ability to manage multiple enquiries and projects simultaneously
• Confident using CRM systems and sales platforms
• Flexible to work weekends and peak retail trading periods

• Experience with in luxury furniture or interior design retail
• Existing network of interior designers or property professionals
• Knowledge of fabrics, upholstery, and spatial planning
• Previous trade account management experience

• Competitive salary plus commission structure
• Opportunity to work within a growing premium British furniture brand
• Career progression within a fast growing business
• Staff discounts across OPA Living collections
• Exposure to interior design projects and trade partnerships
• Beautiful Chelsea showroom working environment

You are personable, design conscious, and commercially focused. You enjoy building relationships, delivering exceptional customer experiences, and helping clients create beautiful homes. You thrive in a premium retail environment and are motivated by sales performance and long term client relationships.

• Job Types: Full-time, Part-time, Permanent
• Pay:
  From £30,000.00 per year
• Benefits:
  Company events, Company pension, Employee discount, On-site parking, Store discount
• Ability to commute/relocate:
  Chelsea SW10: reliably commute or plan to relocate before starting work (required)
• Experience:
  
  furniture, interiors, or luxury retail sales: 2 years (required);
  Furniture trade sales: 1 year (required)
• Work Location:
  
  In person